Reviews (4,635)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.
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Arianne was a great help! an asset to RIVO ! managed to resolve the query that i had, i appreciated her good customer service :)
Wonderful! We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin
Abbie was absolutely amazing! Went above and beyond with customer service and recommendations to help my brand new veteran owned apparel store. Thank you again for the patience with helping a veteran! We Are One Pride!
Thank you for the amazing review! Glad that we were able to assist you with launching your brand. We wish you all the best success in your venture. - Lea, Rivo Support Manager
I used this app to generate a pop up discount on my website. It was a breeze! Abbie was the best in helping me not only navigate the app, but also opened my eyes to new opportunities that could only grow my Shopify website! She was very helpful in everything, and I would recommend this app to everyone!
Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 All the best, Kevin
5stars!! Therese was so sweet and helpful! She recommended a few things that will improve my website. Amazing customer service!!
We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin
This is a Nice App and easy to customize. Use your theme’s color combination and get the app working in a few minutes. Added to this is the amazing customer service. Mica rocks
You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. 🙂 Thanks, Kevin
This app is extremely easy to use and also very detailed. The support staff make sure that you’re well taken care of, not to mention are all super friendly (especially Lance). Would highly recommend.
We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
Very helpful and quick he fixed my problem in just few minutes I really appreciate his help and I recommend
So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin
Rivo's Customer support is just love. I am in love with this Rivo's team. Thank you for providing us this app.
So glad that you love our app and customer service! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin
I needed a little help with the app and was blown away by the amazing customer service received from Pete. He was an absolute star and extremely funny as well. Great Service!!!
We're so glad to hear that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
I've been wanting to find a pop up app for a while that is easily integrated into Shopify and Rivo is absolutely perfect and is exactly what I've been after. Other apps I've used are always difficult to navigate and don't consider the user experience but Rivo has been great. After jumping on the app and having a couple questions I was immediately connected with a team member (James) and he was so great and helpful. He even recorded a personalised video which gave me a great run through of the app. Amazing app and amazing service! Will definitely recommend to all my small biz friends!
Your kind words are very much appreciated! 🤩 We're so thankful for customers like you and are super excited to be able to contribute to you and your business's success. Thanks so much for your thoughtful review and for recommending us to your friends! If you ever need anything at all, just let us know. Much appreciated, Kevin