Reviews (4,653)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively building mailing lists and capturing customer emails, often through offers like a 10% discount. It's praised for easy installation, robust customization options, and seamless Shopify integration. The app also features detailed analytics and supports custom CSS. Merchants appreciate the quick performance and responsive customer support, which efficiently resolves issues and offers valuable business insights.

December 11, 2022

Simple to set up, clean and easy to read text. There are also plenty of customisable options and the support team are extremely helpful! Would recommend:)

My Little Playtime
Australia
4 months using the app
TYDAL replied December 12, 2022

Thank you for the wonderful review! We appreciate you helping to share the word about us! Cheers to success to you and your business! ✨ Best wishes, Kevin

November 22, 2022

The 'If it sounds too good to be true" does not apply! Rivio is amazing, I am so grateful for their excellent customer service, Jel and Abbie assisted me in setting up and made the experience enjoyable. I highly recommend you use Rivio, they cover most everything, if not everything, an e-commerce store needs to get the sales. Don't believe the overwhelmingly positive review? Download and prove me wrong.

Lost Wonderlust
United States
4 months using the app
TYDAL replied November 22, 2022

What a wonderful review! 🤩 This made our day and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. ❤️ Thanks, Kevin

June 20, 2023

Pete from Rivo was very helpful and attentive. He was very understanding with my requests and supported me until they were complete. Thank you

Plush Underwear
United Kingdom
4 months using the app
TYDAL replied June 20, 2023

Thank you for your kind words! We're glad we've provided you with excellent service. We value your satisfaction and look forward to assisting you again in the future. - Kevin

August 1, 2022

Always awesome to find a fully functional free app for Shopify that also looks appealing and blends with your store. Appreciate Vicky for helping me out

Ashin Sun
United States
4 months using the app
TYDAL replied August 2, 2022

We love helping businesses and truly appreciate you using our app! Thank you so much for the positive feedback and 5-star review! Cheers, Kevin

June 10, 2022

Addie is pretty awesome and is on top of it! She makes the implementation process simple and easy. Would highly recommend to any stores!

Stage One Athletics
United States
4 months using the app
TYDAL replied June 13, 2022

Thank you so much for the wonderful feedback and kind words! 🤩 We are always happy to help out in any way we can, and if you ever need anything at all, feel free to reach out to us anytime. Cheers, Kevin

May 10, 2022

Helpful, fast, and friendly customer support. Would recommend to everyone. The app is easy to use and install.

Took The Night
United States
4 months using the app
TYDAL replied May 10, 2022

Thank you so much for the positive review and for recommending us to the Shopify community! Much appreciated, Kevin

December 5, 2022

Great app... I put on my store today and is clean, simple and intuitive.
Betty's support is amazing! Congratulations to all the devs and support team.

DAHORA Store
Brazil
4 months using the app
TYDAL replied December 5, 2022

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

June 23, 2022

My guy Lance just made my day!!! I was just asking for this app to remove it's branding, and then boom. Lance pops on, this contagious ball of positive energy. He does what I asks, compliments my store, follows it on instagram and was just nice the whole time. Dude made my day!! Come for the app, stay for the customer service

BlacFundsMatter
United States
4 months using the app
TYDAL replied June 23, 2022

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🍻 Cheers, Kevin

February 2, 2023

Abbie helped me.Fantastic job!Wow I was impressed with all the tips she shared with me.It movies me .

Fleur De Lili
Canada
4 months using the app
TYDAL replied February 2, 2023

Thank you so much for the positive 5-star review! Means the world to us and we are here for you anytime. 😊 Cheers, Kevin

July 6, 2022

Sehr gute app und einer der besten supports. Es wurde immer sehr schnell geantwortet. Mir wurde zusätzlich geholfen wie ich mein shop verbessern konnte und das alles kostenlos. Lohnt sich zu 100%

Odyses
Switzerland
4 months using the app
TYDAL replied July 6, 2022

Wunderbar! Wir sind immer für Sie da und freuen uns sehr, dass Sie unsere App lieben! 🎉 Vielen Dank für das positive Feedback und die Bewertung! Beste Grüße, Kevin