Reviews (4,635)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.
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Customer Service is amazing! They are there when you need them. This app provides great pop ups. Just what I had expected. 10/10 recommend!
Thank you so much for your kind words! Glad to hear you're enjoying the app as well our support. Your recommendation means a lot! 🎉
- Lea, Rivo Support Manager
Paul was very helpful, and quick response time. Even added a bonus as vip. Very grateful. Would recommend as a start up business
We love helping new businesses and truly appreciate you choosing our app! Thank you so much for the positive feedback and 5-star review! Cheers, Kevin
I really like the app and then I talked to Customer Service Rep Yaci and she was absolutely amazing!
Excellent! 🤩 Your kind words are very much appreciated! Thank you so much for the positive feedback and 5-star review! All the best, Kevin
He made the process so quick and easy! It was a great first impression to Rivo! Thanks for being a great support team!
We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 🙌 Cheers, Katherine
Yaci was amazing and very very helpful! Highly recommend. Top standard customer service. Thank you again Yaci! :)
We are so happy that you love our customer service! Your praise in your 5-Star review is very much appreciated! 🙌 Cheers, Kevin
Great app easy interface, exactly what I was looking for! GREAT customer service, went above and beyond! Thank you!!
We really appreciate the 5-Star review! These reviews make our day here. 😊 Thanks, Kevin
So far, customer service has been beneficial!! I called to get their rivo logo removed from my pop-up and they removed it right away, they also made recommendations to improve my website.
We're so glad that you are happy with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
Spoke to both Maria and Arianne and they were super quick to reply and helpful. Anh queries were quickly resolved and I am runngin the app after only a few minutes. Thank you!
So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team would be delighted to assist you. 😊 Much appreciated, Kevin
Abbie from Rivo did a awesome job! Helped me right away and even went the extra mile and gave me some good feedback and suggestions to improve my website. 5 Stars service. highly recommend this app. So far everything you get is free which awesome. GREAT JOB!!
We're so happy to see that you had a 5-Star experience! 🌟 Thank you so much for the compliments and for recommending us to the community! We're always striving to help you and your business succeed! 😃 Much appreciated, Kevin
It is exactly what I was looking for and when contacted the customer service is very good and quick :)
Wonderful! We are always here to help and super excited that our app was exactly what you were looking for! 🎉 Thanks so much for the positive feedback and review! ✨ Best wishes, Kevin