Reviews (4,653)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively building mailing lists and capturing customer emails, often through offers like a 10% discount. It's praised for easy installation, robust customization options, and seamless Shopify integration. The app also features detailed analytics and supports custom CSS. Merchants appreciate the quick performance and responsive customer support, which efficiently resolves issues and offers valuable business insights.

November 27, 2023

Excellent and fast service, helped me a lot. I can only recommend it to everyone.

Tastytshirts
Germany
4 months using the app
TYDAL replied November 30, 2023

Thrilled to hear you had a great experience! Thanks for recommending us – we're here anytime you need us!
- Lea & Rivo Team

April 27, 2023

BEST CUSTOMER SERVICE EXPERIENCE EVER! So helpful and kind, really going out of there way to help get me the information I need and more!

A Riffle In Time
United States
4 months using the app
TYDAL replied April 28, 2023

Thank you so much for sharing your positive experience! We always aim to go above and beyond to help our customers. We appreciate your kind words! - Lea, Rivo Support Manager

November 24, 2022

Ich benutze diese App selber für unseren Onlineshop bei jeglichen Pop-ups, auch super schneller und sehr guter Support! :)

SuperSale4You
Germany
4 months using the app
TYDAL replied November 24, 2022

Vielen Dank für die 5-Sterne-Bewertung! 🌟 Wir sind immer da und helfen gerne! Sehr geschätzt, Kevin

December 1, 2022

Easy to use, does exactly what I need it to do. Therese was also very helpful and friendly and even gave me some additional advice which I really appreciated.

Crystal Barquinha
United Kingdom
4 months using the app
TYDAL replied December 1, 2022

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟 Best regards, Kevin

December 17, 2023

Excellent customer service specially for Arianne. Good App for Shopify store.

Natural Bunny
China
4 months using the app
TYDAL replied December 27, 2023

Thrilled to hear you're loving our app and service! Thanks for choosing Rivo!
- Lea & Rivo Team

September 13, 2022

I used to this app to help my store gain more customers. My entire experience has been above average. I ran into a problem with the app but Paul from customer service fixed it immediately and went above and beyond with helping me. This is hands down the best pop-up app available! Do yourself a favor and download it now! You won't regret it!

ASTROherbs
United States
4 months using the app
TYDAL replied September 13, 2022

This review made our day! 🤩 We're so happy to see that you had a wonderful experience with us! We're always striving to help you and your business succeed! 🙌 Cheers, Kevin

November 16, 2022

Great app. Arianne helped me a lot! Easy to setup. I haven't actually used it to send any mail yet but so far everything looks great.

Snack Jewels
China
4 months using the app
TYDAL replied November 16, 2022

Glad you like our app, and thanks for the 5-stars! Feel free to reach out to us anytime if you have any questions or if we can help along the way. 😊 Best wishes, Kevin

July 18, 2022

Looks Better than other aps. Instant coupon code is best feature by far. custom image ads great looking pop up feel.

THINKCAR
United States
4 months using the app
TYDAL replied July 18, 2022

Thanks so much for the 5-star review! If you have any questions or if we can help along the way, feel free to reach out to us. 🙂 Much appreciated, Kevin

December 11, 2022

Simple to set up, clean and easy to read text. There are also plenty of customisable options and the support team are extremely helpful! Would recommend:)

My Little Playtime
Australia
4 months using the app
TYDAL replied December 12, 2022

Thank you for the wonderful review! We appreciate you helping to share the word about us! Cheers to success to you and your business! ✨ Best wishes, Kevin

September 26, 2022

So far so good. Really easy to set up. Jel from support was awesome too. Very fast to respond and solved all my questions - which were few. Thank you!

Tiber River USA
Canada
4 months using the app
TYDAL replied September 26, 2022

Thank you so much for the feedback and 5-Stars! We're so glad you are happy with the app's setup process and our customer service. 🤩Feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin