Reviews (4,635)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.

February 2, 2023

Abbie helped me.Fantastic job!Wow I was impressed with all the tips she shared with me.It movies me .

Fleur De Lili
Canada
4 months using the app
TYDAL replied February 2, 2023

Thank you so much for the positive 5-star review! Means the world to us and we are here for you anytime. 😊 Cheers, Kevin

July 6, 2022

Sehr gute app und einer der besten supports. Es wurde immer sehr schnell geantwortet. Mir wurde zusätzlich geholfen wie ich mein shop verbessern konnte und das alles kostenlos. Lohnt sich zu 100%

Odyses
Switzerland
4 months using the app
TYDAL replied July 6, 2022

Wunderbar! Wir sind immer für Sie da und freuen uns sehr, dass Sie unsere App lieben! 🎉 Vielen Dank für das positive Feedback und die Bewertung! Beste Grüße, Kevin

December 11, 2022

Great app, easy to use and Yaci helped me with setting it up!
.......................................

Mavuria
Denmark
4 months using the app
TYDAL replied December 12, 2022

Thank you for the 5-stars! Cheers, Kevin

May 30, 2022

abbie was very helpful got me setup nice and quickly gave me some tips for my store as well great service

Calmage Clothing
United Kingdom
4 months using the app
TYDAL replied May 31, 2022

We truly appreciate the 5-Star review! These reviews make our day here. 😊Thanks, Kevin

May 20, 2022

The app is user friendly, it is easy to set up a pop up for your website without technical experience. Lance did a great job helping me get set up and was really professional and friendly. I am excited to see how the app helps me grow my business. Thanks Rivo!

ULUXHAIR
United States
4 months using the app
TYDAL replied May 20, 2022

Thank you so much for the wonderful feedback and 5-Stars! We're glad you love the app's setup process and customer support. 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin

July 20, 2022

I used this app to apply an email pop up. I wanted to remove their branding. everything went well. Arianne was pleasant, fast and professional.

SupaLuxx
United States
4 months using the app
TYDAL replied July 20, 2022

Awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team would be very happy to assist you. 🙂 Thanks, Kevin

July 22, 2022

Works very well and meets all my needs. It is very responsive. It is a cool software. I would recommend it to everyone. It's really great!

Flipped Lab
United States
4 months using the app
TYDAL replied July 22, 2022

Wonderful! We are super excited that our app meets your needs! Thanks so much for the positive feedback and for recommending us! ✨ Best wishes, Kevin

September 13, 2022

Very helpful support and features are very much worth it. Support was very much easy to work with plus they added a feature which could help a lot.

Living Figured Out
Philippines
4 months using the app
TYDAL replied September 14, 2022

Wonderful! Thank you so much for your kind words and 5-Star review! 🎉We are here for you anytime you need us! Best regards, Kevin

February 16, 2022

My experience Has Been Nothing But Phenomenal. I Truly Appreciate My Guy Ryan For having my back and being there in my time of need. As A New E-Commerce Business Owner It's Always Good To Have People & Such A Great Support team That's Always There. Highly Recommend This App To All E-Commerce Business Owners!

My God Is So Amazing Apparel
United States
4 months using the app
TYDAL replied February 16, 2022

What a wonderful review! ✨ This made our day! We are so grateful for Merchants like you and are super excited to be able to contribute to you and your business's success. Thank you so much for the positive feedback! Please don't hesitate to let us know anytime if you need help. Our team at Rivo is always here for you. 🤩 All the best, Kevin

September 22, 2022

The customer support is insanely quick. I haven't used the app yet but I would update my review in a few weeks after scanning the performance.
Thanks

Laazka
India
4 months using the app
TYDAL replied September 22, 2022

Thanks so much for using our app! If you have any questions, please feel free to reach out to us anytime. We are always here and happy to help. 😊 Much appreciated, Kevin