Reviews (4,650)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.

January 30, 2024

Mica was a great help to me. She was able to help me with my original problem and took time to help me with another feature. very helpful and quick

AquaDon Health
United States
27 minutes using the app
TYDAL replied February 1, 2024

Happy to hear you received the help you needed, plus a bit extra! 🚀 Your feedback is much appreciated. We're always here to support you quickly and effectively.
- Kevin & Rivo Team

January 16, 2024

Excellent app! Great service.

SilkEdged Mulberry Silk Co.
United States
3 days using the app
TYDAL replied January 18, 2024

We're so happy you are enjoying our app and services! Thank you so much for the positive feedback and 5-star review! 🌟
- Kevin & Rivo Team

January 26, 2024

Definitely recommend using this app! Really good and fast chatting support with Paul! Super helpful!

Yoocandle
Canada
36 minutes using the app
TYDAL replied January 30, 2024

Your kind words mean a lot to us and we're grateful for the opportunity to serve you. Thank you for recommending us!
- Kevin & Rivo Team

March 25, 2024

the customer service is great and the app is easy to use and modify.

The CaliBorn Store
United States
About 1 hour using the app
TYDAL replied March 26, 2024

Thrilled you're enjoying our app and customer service! Thanks for the kind words. We aim to keep it easy and helpful! 🌟
- Kevin & TYDAL Team

November 30, 2023

Paul was super helpful and very quick to respond! He gave some awesome suggestions for our store and helped answer my query. Would recommend!

CaNibble Tools
Australia
28 minutes using the app
TYDAL replied December 1, 2023

Great to hear our team was able to help! We're glad our suggestions were useful. Thanks for recommending us.
- Lea & Rivo Team

February 23, 2024

amazing

HINT
United States
28 days using the app
TYDAL replied February 26, 2024

Thank you so much for the review! Feel free to reach out if you need help along the way! 🙂
- Kevin & TYDAL Team

May 25, 2024

Really helpful

BANF
United Kingdom
37 minutes using the app
TYDAL replied May 27, 2024

Glad we could assist! If you need anything else, just give us a shout. 😊
- Kevin & TYDAL Team

November 30, 2023

Paul was extremely helpful and none of my questions were too much trouble

Exmoor National Park Authority Shop
United Kingdom
About 1 hour using the app
TYDAL replied December 5, 2023

Thanks for the kind words! Really happy our support team was able to help you out. Your questions are always welcome!
- Lea & Rivo Team

January 25, 2024

Great and understandable treatment

Millionaire Shop
United Kingdom
7 months using the app
TYDAL replied January 30, 2024

Your positive feedback means the world to us! Thank you and we are always happy to help any time.
- Kevin & Rivo Team

March 17, 2024

Friendly customer service. Quick and accurate response. Would highly recommend.

Holiday Delivery
Canada
35 minutes using the app
TYDAL replied March 19, 2024

Thanks so much! Happy to hear our service hit the mark for you. Appreciate your recommendation and we're here anytime you need!
- Kevin & TYDAL Team