Reviews (4,646)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to effectively build mailing lists and capture customer emails, often through incentives like a 10% discount. It's praised for its easy installation, user-friendly customization, smart triggers, precise targeting, and seamless integration with Shopify. The app also offers detailed analytics that help in optimizing marketing campaigns. Performance is noted as quick and reliable. Customer support, especially from staff members like Jamie and Sam, is frequently commended for being responsive and helpful.

April 4, 2024

Jamie was very helpful. She has offered me great feedback to help boost my website. Great job!

Dluxxcosmetics
United States
38 minutes using the app
TYDAL replied April 8, 2024

So glad to hear that! We're thrilled our feedback could help boost your website. Thanks for the shout-out!
- Kevin & TYDAL Team

April 7, 2024

great app

PURE GLOW
France
4 months using the app
TYDAL replied April 8, 2024

Thanks! We're so glad you think it's great. 😊 Your feedback means a lot to us!
- Kevin & TYDAL Team

November 23, 2023

Just got started, but so far getting set up has been easy. I chatted with Abbie and she was very helpful and friendly. I will update when I have been using the app for a little while.

Krazy Heart Designs Boutique
United States
29 minutes using the app
TYDAL replied November 28, 2023

So glad to hear setup was a breeze for you and that our support team could help out! Have fun exploring the app. Feel free to reach out anytime you need help.
- Lea & Rivo Team

February 14, 2024

very well

K I M O fitline
Egypt
3 months using the app
TYDAL replied February 15, 2024

Thank you so much for the review! Feel free to reach out if you need help along the way! 🙂
- Kevin & Rivo Team

January 28, 2024

muito bom o aplicativo.

Maritima Moda Praia
Brazil
2 months using the app
TYDAL replied January 30, 2024

Obrigado pelo seu feedback! Estamos felizes que você esteja gostando do aplicativo. 😊
-Equipe Kevin e Rivo

December 11, 2023

Terrific help from Arianne.

Bare Skin Care by Dr. Bollmann
United States
3 months using the app
TYDAL replied December 13, 2023

So happy our team could assist! Thanks for the great feedback!
- Lea & Rivo Team

December 29, 2023

very helpful company

Motion
Canada
6 months using the app
TYDAL replied January 5, 2024

Thank you for your feedback! Feel free to reach out anytime!
- Lea and Rivo team

March 17, 2024

Talked with Jamie and discussed about some basic queries. She was really helpful. Thanks.

KMA Snacks
India
About 2 hours using the app
TYDAL replied March 18, 2024

So happy to help with your queries! Thanks for reaching out and for the kind words.
- Kevin & TYDAL Team

March 29, 2024

Just downloaded the app, but so far so good! Customer service is super responsive and helpful... and friendly :)

A Tam Bam Creation
United States
About 1 hour using the app
TYDAL replied April 1, 2024

Thanks for giving us a try! We're thrilled you're off to a great start and found our customer service responsive and friendly.
- Kevin & TYDAL Team

May 25, 2024

Really helpful

BANF
United Kingdom
37 minutes using the app
TYDAL replied May 27, 2024

Glad we could assist! If you need anything else, just give us a shout. 😊
- Kevin & TYDAL Team