Reviews (4,650)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.

January 24, 2024

Really easy and straight forward! I love the app and the online support is the best! talking to nice people like Mica is super!

Bee Cowgirl Co.
United States
About 1 hour using the app
TYDAL replied January 26, 2024

Awesome to hear that you love our app and support! We're all about making things easy and friendly for you. Thanks for the great review!
- Kevin & Rivo Team

January 2, 2024

Paul best customer support guy!

Top Echelon Society
United Kingdom
17 days using the app
TYDAL replied January 5, 2024

So thrilled to hear you had a great experience! Thanks for your kind feedback.
- Lea & Rivo Team

February 4, 2024

Abbie was stellar with her performance in customer service for my site. I truly appreciate her insight and wisdom. She is very knowledgeable and a gem. Thanks again for making this a smooth transition and offering additional insight to enhance my brand and site.

Brandyalyfe
United States
About 1 hour using the app
TYDAL replied February 6, 2024

Thrilled to hear our support made such a positive impact! Your kind words mean a lot. We're always here to help enhance your brand and site. Thank you!
- Kevin & Rivo Team

November 23, 2023

Super app bin top zufrieden und dann hat sich Jel für mich viel zeit genommen und mein Pop up eingestellt und angepasst vielen dank für alles :)

Knuddelbärchen
Germany
2 months using the app
TYDAL replied November 28, 2023

Schön, dass du zufrieden bist! Unser Team steht Ihnen jederzeit gerne zur Verfügung. Vielen Dank für Ihr freundliches Feedback!
- Lea & Rivo Team

December 12, 2023

J'ai installé cette application pour pouvoir créer une pop-up de newsletter et je suis très satisfaite du résultat ! L'application est facile d'utilisation et le service client est ultra disponible, réactif et sympathique !

Ithma
France
About 20 hours using the app
TYDAL replied December 20, 2023

Nous sommes heureux d'apprendre que vous êtes satisfait de l'application et que vous l'avez trouvée facile à utiliser. Notre service client est là pour vous aider à tout moment.
- Lea & Rivo Team

December 5, 2023

Very easy to use and customer service was wonderful, they answered all my questions right away with clear and understandable solutions. Great app!

Vintager Straps
United States
About 1 hour using the app
TYDAL replied December 8, 2023

Happy to hear our app is easy for you, and our team could quickly help! Thanks for sharing your experience!
- Lea & Rivo Team

February 20, 2024

Arrianne assisted me and she was very prompt and helpful. She even gave extra suggestions on how to improve my store that is not related to the pop up.

5 stars for the service

Curates Co
Singapore
28 minutes using the app
TYDAL replied February 21, 2024

So happy to hear our support was prompt and went the extra mile with suggestions! Your 5-star rating for our service is much appreciated. Thanks a lot! 😊
- Kevin & TYDAL Team

March 29, 2024

Just downloaded the app, but so far so good! Customer service is super responsive and helpful... and friendly :)

A Tam Bam Creation
United States
About 1 hour using the app
TYDAL replied April 1, 2024

Thanks for giving us a try! We're thrilled you're off to a great start and found our customer service responsive and friendly.
- Kevin & TYDAL Team

June 1, 2024

fast service

新萬國鐘錶
Taiwan
About 1 hour using the app
TYDAL replied June 3, 2024

Glad you found our service quick! We're here to make things easy for you. Let us know if there's anything else we can do for you!
- Kevin & TYDAL Team

January 15, 2024

The absolute BEST customer service! Shout out to Abbie for all of her help! I highly recommend! :)

Underrated Muse
Canada
About 4 hours using the app
TYDAL replied January 17, 2024

Wow, thank you for the awesome feedback! We're thrilled you're satisfied with our customer service, and a big shout out back to you for the recommendation!
- Kevin & Rivo Team