Reviews (4,646)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to effectively build mailing lists and capture customer emails, often through incentives like a 10% discount. It's praised for its easy installation, user-friendly customization, smart triggers, precise targeting, and seamless integration with Shopify. The app also offers detailed analytics that help in optimizing marketing campaigns. Performance is noted as quick and reliable. Customer support, especially from staff members like Jamie and Sam, is frequently commended for being responsive and helpful.
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Abbie was very helpful and gave me some tips on my shop like what to add and how to change a few things that would make my shop more professional!
Happy to hear we could provide valuable tips for your shop! We aim to help your business shine. Thanks for the kind words!
- Kevin & TYDAL Team
The service alone has encouraged me to write this review, in addition to the ease of setup. Abbie was a huge help in making sure my popup was working correctly, and assisted me with access to CSS customization. She also graciously offered to remove the Rivo branding, which was a nice gesture. I recommend Rivo, even in my newness to the app, for the user friendliness and great service.
We're glad you found our app easy to use and our support helpful! It was our pleasure to help. Thanks for recommending us!
- Lea & Rivo Team
Great app, does everything it needs to. I've had to pay for similiar apps and this one is just as good. Had a lovely guy called Paul help me out with removing the Powered by Rivo link as well. He was quick to reply to all my concerns.
Great to hear you're enjoying our app and it meets your needs! Delighted our team could assist quickly. Thanks for your kind words!
- Lea & Rivo Team
Paul was amazing, he went above and beyond to provide me with help I didn't know I needed!
So glad we could help! Thanks for sharing your awesome experience with us!
- Lea & Rivo Team
Jen was Very Helpful
Thank you for your kind words! We really appreciate it!
- Lea & Rivo Team
I just finished chatting with Arinne, she helped me to setting up and solve the problem. Thanks!
Glad we could help set things up and solve the problem for you! Your thanks mean the world to us. Here whenever you need us!
- Kevin & Rivo Team
Genuinely the loveliest team, they're so helpful. The app works great and is fully customisable if you've got basic coding abilities
Thanks a bunch for your lovely words! We're thrilled to hear our team's helpfulness and the app's customizability are making your experience great! 😊
- Kevin & Rivo Team
great experience, very nice and clean interface, also my agent Abby was very very knowledgeable and helpful, best customer service rep i've ever had, she even suggested helpful things to make my site much better
So glad you had a great experience and loved the interface! Thrilled to hear our agent was so helpful and could enhance your site. Thanks for the high praise! We're here to help anytime. 🌟
- Kevin & TYDAL Team
great app
Thanks! We're so glad you think it's great. 😊 Your feedback means a lot to us!
- Kevin & TYDAL Team
Jamie was very helpful. She has offered me great feedback to help boost my website. Great job!
So glad to hear that! We're thrilled our feedback could help boost your website. Thanks for the shout-out!
- Kevin & TYDAL Team