Reviews (4,650)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.

January 11, 2024

Great service, very helpful and kind!

Off-Market™
Switzerland
7 days using the app
TYDAL replied January 12, 2024

We strive to provide helpful service always. Thanks for sharing your feedback!
- Lea & Rivo Team

December 31, 2023

Paul was very helpful and patient. He went above and beyond to help

Camping Don
Australia
About 2 months using the app
TYDAL replied January 5, 2024

Thanks so much for your feedback! We're glad our team could assist you. We're here to help anytime!
- Lea & Rivo Team

March 11, 2024

Jamie was very helpful in walking me through the set up process. Always helpful when wrapping your head around a new product/feature. Thank you!

KOUDA
United States
35 minutes using the app
TYDAL replied March 13, 2024

So glad to help you navigate through the setup! It's our pleasure to make your experience smoother. If you have any more questions, just reach out. Thank you! 🌟
- Kevin & TYDAL Team

December 6, 2023

Great app, does everything it needs to. I've had to pay for similiar apps and this one is just as good. Had a lovely guy called Paul help me out with removing the Powered by Rivo link as well. He was quick to reply to all my concerns.

Bambi The Label
Australia
About 1 hour using the app
TYDAL replied December 8, 2023

Great to hear you're enjoying our app and it meets your needs! Delighted our team could assist quickly. Thanks for your kind words!
- Lea & Rivo Team

December 26, 2023

The service alone has encouraged me to write this review, in addition to the ease of setup. Abbie was a huge help in making sure my popup was working correctly, and assisted me with access to CSS customization. She also graciously offered to remove the Rivo branding, which was a nice gesture. I recommend Rivo, even in my newness to the app, for the user friendliness and great service.

Rising Tide Soulpothecary
United States
38 minutes using the app
TYDAL replied January 5, 2024

We're glad you found our app easy to use and our support helpful! It was our pleasure to help. Thanks for recommending us!
- Lea & Rivo Team

February 18, 2024

Abbie was very helpful and gave me some tips on my shop like what to add and how to change a few things that would make my shop more professional!

Treace's Treasures
United States
34 minutes using the app
TYDAL replied February 20, 2024

Happy to hear we could provide valuable tips for your shop! We aim to help your business shine. Thanks for the kind words!
- Kevin & TYDAL Team

January 6, 2024

Jen was Very Helpful

Trendy Products Vault
Canada
3 months using the app
TYDAL replied January 12, 2024

Thank you for your kind words! We really appreciate it!
- Lea & Rivo Team

January 14, 2024

Genuinely the loveliest team, they're so helpful. The app works great and is fully customisable if you've got basic coding abilities

Reloved Studio
United Kingdom
3 days using the app
TYDAL replied January 16, 2024

Thanks a bunch for your lovely words! We're thrilled to hear our team's helpfulness and the app's customizability are making your experience great! 😊
- Kevin & Rivo Team

January 31, 2024

I just finished chatting with Arinne, she helped me to setting up and solve the problem. Thanks!

WiildOwl
Canada
1 day using the app
TYDAL replied February 2, 2024

Glad we could help set things up and solve the problem for you! Your thanks mean the world to us. Here whenever you need us!
- Kevin & Rivo Team

November 23, 2023

Just got started, but so far getting set up has been easy. I chatted with Abbie and she was very helpful and friendly. I will update when I have been using the app for a little while.

Krazy Heart Designs Boutique
United States
29 minutes using the app
TYDAL replied November 28, 2023

So glad to hear setup was a breeze for you and that our support team could help out! Have fun exploring the app. Feel free to reach out anytime you need help.
- Lea & Rivo Team