Reviews (4,646)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to effectively build mailing lists and capture customer emails, often through incentives like a 10% discount. It's praised for its easy installation, user-friendly customization, smart triggers, precise targeting, and seamless integration with Shopify. The app also offers detailed analytics that help in optimizing marketing campaigns. Performance is noted as quick and reliable. Customer support, especially from staff members like Jamie and Sam, is frequently commended for being responsive and helpful.

May 21, 2024

Muy buena plataforma. Excelente soporte

TRU
Colombia
About 1 year using the app
TYDAL replied May 23, 2024

¡Gracias! Nos alegra que nuestra plataforma le resulte útil y estamos a su disposición siempre que necesite ayuda.
- Kevin y equipo TYDAL

February 11, 2024

Had an awesome experience with the Rivo Email Popups app, and a huge shoutout to Paul for his quick help. He was there right when I needed him, solving my problems in real time. These guys really are the best - great app and even greater support. Highly recommend it if you’re looking to up your online store game. Thanks, Paul!

Blume Life
United States
About 1 hour using the app
TYDAL replied February 13, 2024

Thrilled about your awesome experience and glad we could help in real-time! Thanks for the huge shoutout and recommendation. Here to support your store's success! 🌟
- Kevin & Rivo Team

March 17, 2024

I'm still in the middle of creating my pop ups, but so far the process has been easy and the customer service has been amazing - even giving me tips on bettering my website.

Haute Suburban Mess, A Merle Norman Boutique
United States
About 1 hour using the app
TYDAL replied March 19, 2024

Great to hear you're finding the process easy and our support helpful! We're here to offer tips and help anytime. Excited to see your pop-ups!
- Kevin & TYDAL Team

April 11, 2024

Hi!
Very excited to try your app. i am new to all of this, and Sam was quick with a solution and he offered help too! All suggestions are greatly appreciated. Thank You!!

LTHSTUDIO
United States
18 minutes using the app
TYDAL replied April 15, 2024

We're so glad to hear you're excited about our app! Thanks for the kind words, and we're always here to help if you need it.
- Kevin & TYDAL Team

April 4, 2024

Great app! It has so many useful functions for collecting emails and support are amazing!

The Natural Worth
United Kingdom
About 3 hours using the app
TYDAL replied April 5, 2024

Thrilled you're loving the app and finding the email collection functions useful! Big thanks for the support shout-out. 😊 We're here to help anytime!
- Kevin & TYDAL Team

March 11, 2024

Jamie was very helpful in walking me through the set up process. Always helpful when wrapping your head around a new product/feature. Thank you!

KOUDA
United States
35 minutes using the app
TYDAL replied March 13, 2024

So glad to help you navigate through the setup! It's our pleasure to make your experience smoother. If you have any more questions, just reach out. Thank you! 🌟
- Kevin & TYDAL Team

February 16, 2024

Helpful support and app seems to work well, easy to setup and free!

ZedLabz
United Kingdom
About 12 hours using the app
TYDAL replied February 19, 2024

Great to hear the app works well for you and setup was a breeze! Thanks for appreciating our support. Enjoy the app and here if you need us!
- Kevin & TYDAL Team

June 1, 2024

fast service

新萬國鐘錶
Taiwan
About 1 hour using the app
TYDAL replied June 3, 2024

Glad you found our service quick! We're here to make things easy for you. Let us know if there's anything else we can do for you!
- Kevin & TYDAL Team

January 11, 2024

Great service, very helpful and kind!

Off-Market™
Switzerland
7 days using the app
TYDAL replied January 12, 2024

We strive to provide helpful service always. Thanks for sharing your feedback!
- Lea & Rivo Team

December 31, 2023

Paul was very helpful and patient. He went above and beyond to help

Camping Don
Australia
About 2 months using the app
TYDAL replied January 5, 2024

Thanks so much for your feedback! We're glad our team could assist you. We're here to help anytime!
- Lea & Rivo Team