Reviews (4,647)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to effectively build mailing lists and capture customer emails, often through incentives like a 10% discount. It's praised for its easy installation, user-friendly customization, smart triggers, precise targeting, and seamless integration with Shopify. The app also offers detailed analytics that help in optimizing marketing campaigns. Performance is noted as quick and reliable. Customer support, especially from staff members like Jamie and Sam, is frequently commended for being responsive and helpful.

November 3, 2023

my favourite..customer support and satisfaction is unlimited

The Surf Gun™
India
3 months using the app
TYDAL replied November 6, 2023

We're honored to be your favorite and to provide you with unlimited support and satisfaction! Thanks for the fantastic feedback.
- Kevin & Rivo Team

September 3, 2022

I got an amazing help from Paul. i had issues and questions about the app and he explained and hendled everything for me. he did an amazing job and i felt super comfortable.

monkey1go1
Israel
3 months using the app
TYDAL replied September 5, 2022

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin

December 15, 2022

I can't be more than happy to chat with Abbie. She is such a lovely customer service ever. She was really nice, helpful and fast response. Really appreciated with her services today. Also thanks to Rivo, for the easy apps with best customer support. Really recommended!

moment.
Australia
3 months using the app
TYDAL replied December 19, 2022

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

February 9, 2023

Easy to use the app and getting it verified was painless. Mica was super helpful and made some great suggestions. Thank you.

Healthy Hybrid
South Africa
3 months using the app
TYDAL replied February 9, 2023

Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and 5-star review! All the best, Kevin

November 28, 2022

Just installed it but so far looks awesome. Fantastic customer service as well , very quick and friendly. Thanks!

Vinyl Addiction
Australia
3 months using the app
TYDAL replied November 28, 2022

Thank you so much for installing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin

February 3, 2022

I needed some help with removing a branding sign and I had such an AWESOME experience with customer service team, Harleen.
5 stars for customer service and carrying about people!
The app is also great! That is what I was looking for in a long time. So easy to use and so many different options to try. Also FREE.
What could be better, right?
Thank you, Rivo for doing an amazing job!

Arcade Intl
Canada
3 months using the app
TYDAL replied February 3, 2022

Thank you so much for the wonderful 5-star review and thoughtful feedback! We're grateful for customers like you and are super excited to be able to contribute to you and your business's success. 🤩 If you have any further questions or encounter issues along the way, just let us know. We are always happy to help in any way we can and we are available anytime. All the best, Kevin

January 27, 2022

It is helping me to grow my business!! I also love the response times if i need any help with anything i am stuck on.

YL Kreations
United States
3 months using the app
TYDAL replied January 28, 2022

We are so happy you are enjoying our app! 🎉 We work hard in creating apps that are easy and quick to install but most importantly, skyrocket your business! Thanks so much for the 5-star review! Best wishes, Kevin

June 30, 2022

Ryan is a nice fella. Apps works well. Not much else to say. Pop ups work!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Frictitious Climbing
United States
3 months using the app
TYDAL replied June 30, 2022

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin

January 28, 2024

muito bom o aplicativo.

Maritima Moda Praia
Brazil
2 months using the app
TYDAL replied January 30, 2024

Obrigado pelo seu feedback! Estamos felizes que você esteja gostando do aplicativo. 😊
-Equipe Kevin e Rivo

September 6, 2022

Easy to use and great customer service! Thank you to Abbie who was very helpful and friendly. Great app!

santoshaco
Australia
3 months using the app
TYDAL replied September 6, 2022

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are happy with our app and customer support! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin