Reviews (4,647)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to effectively build mailing lists and capture customer emails, often through incentives like a 10% discount. It's praised for its easy installation, user-friendly customization, smart triggers, precise targeting, and seamless integration with Shopify. The app also offers detailed analytics that help in optimizing marketing campaigns. Performance is noted as quick and reliable. Customer support, especially from staff members like Jamie and Sam, is frequently commended for being responsive and helpful.

November 2, 2023

Very great app! It's easy to use and fits our needs perfectly. I was a bit confused about settings at first time, but Arianne helped me out soon. She was super friendly and kind. I was impressed by Arianne's efficient and super friendly customer support. Highly recommend this app to sellers who need a simple and clean popup with wonderful customer support!

LOVE PET FAMILY
Taiwan
3 months using the app
TYDAL replied November 6, 2023

We are happy you love the app and the support you received! Your recommendation is much appreciated. Thanks for the positive review, and we're here whenever you need us!
- Kevin & Rivo Team

August 2, 2022

Más que perfecto el servicio brindado por Abbie, pudo apoyarme con lo solicitado y fue de una manera muy rápida

Vacanza
Mexico
3 months using the app
TYDAL replied August 3, 2022

¡Estamos muy emocionados de que te encante nuestro servicio de atención al cliente! Su elogio en su revisión de 5 estrellas es muy apreciado. 🙌 Todo lo mejor, Kevin

November 14, 2023

Abbie was amazing helped me out greatly! there was nothing specificallywrong with the customer service it was amazing but the template could use some work

Pawsitive Puppy
United States
3 months using the app
TYDAL replied November 17, 2023

So glad our team was able to help! Thanks for the feedback - we're always aiming to improve.
- Lea & Rivo Team

July 10, 2022

Hey needed some help setting up this app and chatted with Arianne. She was an absolute pleasure. I'd give 10 stars if I could. She is so easy to talk. And her responses were immediate!!! Just awesome!

Huron River Apparel Co.
United States
3 months using the app
TYDAL replied July 11, 2022

What a wonderful review! ✨ Thank you so much for the excellent feedback, and we are here for you anytime you need us. All the best, Kevin

April 4, 2022

Perfect for everything I needed from this lovely helpful young girl who helped me not only get email pop up but also cookie pop up too x

ULookaBillionDollars
United Kingdom
3 months using the app
TYDAL replied April 4, 2022

So glad that you love our app and services! 🙌 Thank you for the wonderful review and we truly appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! All the best, Kevin

August 6, 2022

Loved the app, very easy to use. Plus, Pat was a great guy to talk with. Very fast response time and very helpful.

Latest PickUp
United Kingdom
3 months using the app
TYDAL replied August 8, 2022

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! All the best, Kevin

November 13, 2022

Did everything I asked for, quick customer service and super kind and nice I love them and really appreciate them.

VintageRo
United States
3 months using the app
TYDAL replied November 15, 2022

We're so excited that you love our app and services! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

February 22, 2022

Using app the capture more emails and build a cliental base. The customer service was super helpful.

Tristar Plants
United States
3 months using the app
TYDAL replied February 22, 2022

Awesome! We truly appreciate you using our app and are so grateful for your positive feedback and review! 🤩 Thanks, Kevin

July 12, 2022

Excellent customer support given by Paul . He has been very patient in answering all my questions . Very happy and satisfied !

colorsofindia.store
India
3 months using the app
TYDAL replied July 12, 2022

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

February 28, 2023

Abbie was AWESSOME! She helped me so much and gave me some good advice to help my business! Definitely would recommend !!

iiSmoke Stylez
United States
3 months using the app
TYDAL replied February 28, 2023

Your recommendation is the highest form of compliment, and we're grateful for your support. 🙌
Thanks, Kevin