Reviews (4,646)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to effectively build mailing lists and capture customer emails, often through incentives like a 10% discount. It's praised for its easy installation, user-friendly customization, smart triggers, precise targeting, and seamless integration with Shopify. The app also offers detailed analytics that help in optimizing marketing campaigns. Performance is noted as quick and reliable. Customer support, especially from staff members like Jamie and Sam, is frequently commended for being responsive and helpful.

May 16, 2022

Aplikace se zdá být užitečná. Skvělá zákaznická podpora. Rychlé milé jednání a okamžité vyřízení požadavku. Moje poděkování patří Betty.

Mama Mana
Czechia
3 months using the app
TYDAL replied May 16, 2022

Vaše zpětná vazba pro nás znamená svět! Moc děkujeme za úžasnou recenzi a jsme tu pro vás kdykoli! 🙌 Na zdraví, Kevine

May 14, 2022

ONE OF THE BEST APPS I HAVE EVER GOTTEN. If you want easy and FREE pop-up email tab on your store, this is the app you need. Its way better than paid apps and this one really stands out from the competitors. Its 10/10 for sure.

Berlyy
United States
3 months using the app
TYDAL replied May 16, 2022

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful to customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. All the best, Kevin

July 30, 2022

I used this app for help and had Pat that really helped and was very professional and polite, amazing app and first class service 5 stars xxxxx

deliverFresh.co.uk
United Kingdom
3 months using the app
TYDAL replied August 2, 2022

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! Thanks, Kevin

August 23, 2022

totally free and does what I need. great service as well. It's great. I would definitely recommend it.

Bazaar Australia
Australia
3 months using the app
TYDAL replied August 24, 2022

Thank you so much for the positive feedback and for recommending us to the community! 🎉 Your 5-stars are much appreciated! Best regards, Kevin

November 3, 2023

my favourite..customer support and satisfaction is unlimited

The Surf Gun™
India
3 months using the app
TYDAL replied November 6, 2023

We're honored to be your favorite and to provide you with unlimited support and satisfaction! Thanks for the fantastic feedback.
- Kevin & Rivo Team

November 4, 2022

Great customer service. Abbie helped me with any questions I had. App works great and is easy to use and set up

We are warriors apparel
United States
3 months using the app
TYDAL replied November 8, 2022

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 Best wishes, Kevin

May 3, 2023

great person very fast and nice got what i needed done and knew exactly what was needed. i look forward to potentially working with this person again.

Essential
Canada
3 months using the app
TYDAL replied May 4, 2023

Thank you so much for your kind words! It was our pleasure to assist you, and we're thrilled to hear you were happy with our support. Don't hesitate to reach out anytime you need help! - Lea, Rivo Support Manager

June 23, 2022

Ich bin mehr als nur zufrieden mit dieser App und dem Support! Mir wurde sehr schnell geholfen. Mein Support (Betty) ist die beste!

VinTik.
Germany
3 months using the app
TYDAL replied June 23, 2022

Wir freuen uns sehr, dass Sie mit unserer App und unserem Support zufrieden sind! Vielen Dank, dass Sie uns 5 Sterne gegeben haben! 🌟 Prost, Kevin

November 7, 2022

I have never experienced such kind customer service. Therese was beyond helpful and even suggested something for my website. 10/10!

Karma Jewelry
United States
3 months using the app
TYDAL replied November 9, 2022

We're so happy to see that you had a great experience! We're always striving to help you and your business succeed! 🙌 Cheers, Kevin

Edited January 13, 2022

Great customer service Ryan assisted me in installing and setting up the app. Excellent service thank you. I have only just installed it so so far working well is a great app.

Rock Chocs
United Kingdom
3 months using the app
TYDAL replied January 14, 2022

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 🤩 Thanks so much for the positive review! Much appreciated, Kevin