Reviews (4,646)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its ability to effectively build mailing lists and capture customer emails, often through incentives like a 10% discount. It's praised for its easy installation, user-friendly customization, smart triggers, precise targeting, and seamless integration with Shopify. The app also offers detailed analytics that help in optimizing marketing campaigns. Performance is noted as quick and reliable. Customer support, especially from staff members like Jamie and Sam, is frequently commended for being responsive and helpful.
Refine
-
By rating
Easy to use and great customer service! Thank you to Abbie who was very helpful and friendly. Great app!
5-Stars! Whoot Whoot! 🎉 We're so thrilled you are happy with our app and customer support! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin
Abbie was such an amazing help to getting me started and offering some very helpful tips for my business.
Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 Best wishes, Kevin
Excelente aplicación cumple lo que promete, es muy rápida e intuitiva, su atención al cliente es maravillosa y solucionan casi instantáneamente tus problemas, altamente recomendable.
¡Eres tan maravilloso! 🎉¡Muchas gracias por la reseña positiva y por recomendarnos a la comunidad de Shopify! Si alguna vez necesitas algo, ¡siempre estamos aquí para ti! Todo lo mejor, Kevin
Couldn't ask for much more from support representative. The conversation was a genuine one, not just someone spamming prefilled lines of text. Therese had some pretty wicked gifs up her sleeve too.
You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. 🙂 Thanks, Kevin
i have a really good experience with Rivo, abbie is great, she gave me many advices that how i can make my store better.
Thank you so much for your kind words! Amazing to hear you had a great experience with our team. We appreciate your feedback and hope to continue helping you succeed in the future! - Lea, Rivo Support Manager
Easy to install and set up. Very friendly and helpful people on the love chat. Can remove the Rivo for free which was easy to do. Highly recommend
Thank you so much for the positive feedback and for recommending us to the community! 🎉 Your 5-stars are much appreciated! Cheers, Kevin
Paul was so very helpful! He took care of everything I needed and more! I appreciate the help so much!
We really appreciate the 5-Star review! These reviews make our day here. 😊 Thanks, Kevin
The apps works fantastically! App is easily customizable. Chat support was quick to reply. Ryan with customer support is outstanding and fun. Highly recommend :)
We are so happy you are enjoying our app and customer service! Thank you so much for the positive feedback and for recommending us! 🌟 Best wishes, Kevin
Support team is phenomenal! I love how they listen and try and assist where they can. Still awaiting an email from them but I'm super happy so far
We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. Much appreciated, Kevin
I recently had the pleasure of using the Rivo email marketing app and was extremely impressed with the level of support I received from their team. In particular, Abbie from the support team was incredibly helpful in assisting me with a problem I was having. She was knowledgeable, patient, and went above and beyond to help me get my issue resolved.
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin