Reviews (4,653)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively building mailing lists and capturing customer emails, often through offers like a 10% discount. It's praised for easy installation, robust customization options, and seamless Shopify integration. The app also features detailed analytics and supports custom CSS. Merchants appreciate the quick performance and responsive customer support, which efficiently resolves issues and offers valuable business insights.

July 30, 2022

I used this app for help and had Pat that really helped and was very professional and polite, amazing app and first class service 5 stars xxxxx

deliverFresh.co.uk
United Kingdom
3 months using the app
TYDAL replied August 2, 2022

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! Thanks, Kevin

August 23, 2022

totally free and does what I need. great service as well. It's great. I would definitely recommend it.

Bazaar Australia
Australia
3 months using the app
TYDAL replied August 24, 2022

Thank you so much for the positive feedback and for recommending us to the community! 🎉 Your 5-stars are much appreciated! Best regards, Kevin

December 29, 2023

Pete's great and very kind. He thinks on all the problems beforehand

Room Upgrader
Mongolia
3 months using the app
TYDAL replied January 5, 2024

Really glad to hear you're happy with our support! Thank you for the feedback!
- Lea & Rivo Team

November 4, 2022

Great customer service. Abbie helped me with any questions I had. App works great and is easy to use and set up

We are warriors apparel
United States
3 months using the app
TYDAL replied November 8, 2022

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 Best wishes, Kevin

June 23, 2022

Ich bin mehr als nur zufrieden mit dieser App und dem Support! Mir wurde sehr schnell geholfen. Mein Support (Betty) ist die beste!

VinTik.
Germany
3 months using the app
TYDAL replied June 23, 2022

Wir freuen uns sehr, dass Sie mit unserer App und unserem Support zufrieden sind! Vielen Dank, dass Sie uns 5 Sterne gegeben haben! 🌟 Prost, Kevin

May 3, 2023

great person very fast and nice got what i needed done and knew exactly what was needed. i look forward to potentially working with this person again.

Essential
Canada
3 months using the app
TYDAL replied May 4, 2023

Thank you so much for your kind words! It was our pleasure to assist you, and we're thrilled to hear you were happy with our support. Don't hesitate to reach out anytime you need help! - Lea, Rivo Support Manager

Edited January 13, 2022

Great customer service Ryan assisted me in installing and setting up the app. Excellent service thank you. I have only just installed it so so far working well is a great app.

Rock Chocs
United Kingdom
3 months using the app
TYDAL replied January 14, 2022

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 🤩 Thanks so much for the positive review! Much appreciated, Kevin

November 7, 2022

I have never experienced such kind customer service. Therese was beyond helpful and even suggested something for my website. 10/10!

Karma Jewelry
United States
3 months using the app
TYDAL replied November 9, 2022

We're so happy to see that you had a great experience! We're always striving to help you and your business succeed! 🙌 Cheers, Kevin

January 2, 2023

Thank you for everything you are really offering a good service and this is just for free I am willing to be with you all the time

GO LIGHTS
Türkiye
3 months using the app
TYDAL replied January 2, 2023

Thank you so much for the amazing 5-star review! Means the world to us and we are here for you anytime. 😊 Cheers, Kevin

December 1, 2022

the app offers exactly what it says and really helpful&nice support. that's all we need, great first impressions

Bunvision
Türkiye
3 months using the app
TYDAL replied December 1, 2022

Awesome! Thanks so much for the 5-stars and positive feedback! 🌟 Cheers, Kevin