Reviews (4,647)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to effectively build mailing lists and capture customer emails, often through incentives like a 10% discount. It's praised for its easy installation, user-friendly customization, smart triggers, precise targeting, and seamless integration with Shopify. The app also offers detailed analytics that help in optimizing marketing campaigns. Performance is noted as quick and reliable. Customer support, especially from staff members like Jamie and Sam, is frequently commended for being responsive and helpful.

November 4, 2023

Mica went above and beyond to help me in ways I didn't think I needed. She is a great resource. I would recommend her anyday.

Luxe Essentials
United States
3 months using the app
TYDAL replied November 6, 2023

We're pleased that our support was such a valuable resource to you! Thank you for your recommendation and for sharing your experience. If you need further assistance, we're always here to go the extra mile!
- Kevin & Rivo Team

November 4, 2022

Great customer service. Abbie helped me with any questions I had. App works great and is easy to use and set up

We are warriors apparel
United States
3 months using the app
TYDAL replied November 8, 2022

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 Best wishes, Kevin

June 23, 2022

Ich bin mehr als nur zufrieden mit dieser App und dem Support! Mir wurde sehr schnell geholfen. Mein Support (Betty) ist die beste!

VinTik.
Germany
3 months using the app
TYDAL replied June 23, 2022

Wir freuen uns sehr, dass Sie mit unserer App und unserem Support zufrieden sind! Vielen Dank, dass Sie uns 5 Sterne gegeben haben! 🌟 Prost, Kevin

May 3, 2023

great person very fast and nice got what i needed done and knew exactly what was needed. i look forward to potentially working with this person again.

Essential
Canada
3 months using the app
TYDAL replied May 4, 2023

Thank you so much for your kind words! It was our pleasure to assist you, and we're thrilled to hear you were happy with our support. Don't hesitate to reach out anytime you need help! - Lea, Rivo Support Manager

Edited January 13, 2022

Great customer service Ryan assisted me in installing and setting up the app. Excellent service thank you. I have only just installed it so so far working well is a great app.

Rock Chocs
United Kingdom
3 months using the app
TYDAL replied January 14, 2022

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 🤩 Thanks so much for the positive review! Much appreciated, Kevin

November 7, 2022

I have never experienced such kind customer service. Therese was beyond helpful and even suggested something for my website. 10/10!

Karma Jewelry
United States
3 months using the app
TYDAL replied November 9, 2022

We're so happy to see that you had a great experience! We're always striving to help you and your business succeed! 🙌 Cheers, Kevin

January 2, 2023

Thank you for everything you are really offering a good service and this is just for free I am willing to be with you all the time

GO LIGHTS
Türkiye
3 months using the app
TYDAL replied January 2, 2023

Thank you so much for the amazing 5-star review! Means the world to us and we are here for you anytime. 😊 Cheers, Kevin

December 1, 2022

the app offers exactly what it says and really helpful&nice support. that's all we need, great first impressions

Bunvision
Türkiye
3 months using the app
TYDAL replied December 1, 2022

Awesome! Thanks so much for the 5-stars and positive feedback! 🌟 Cheers, Kevin

August 30, 2022

I installed this pop-up email App and found what I was looking for. Rivo online support team did a great help. recommend!

COOSPO
Hong Kong SAR
3 months using the app
TYDAL replied August 30, 2022

Wonderful! We are always here to help and super excited that our app was what you were looking for! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin

December 9, 2022

Abbie was very helpful[ful and knowledgeable about the product. even offered a bit of direction when it came to my website.

10K CLOTHING CO.
United States
3 months using the app
TYDAL replied December 12, 2022

Thank you so much for leaving a 5-star review! If there's anything else we can do to help, please feel free to reach out at any time. Best regards, Kevin