Reviews (4,646)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its ability to effectively build mailing lists and capture customer emails, often through incentives like a 10% discount. It's praised for its easy installation, user-friendly customization, smart triggers, precise targeting, and seamless integration with Shopify. The app also offers detailed analytics that help in optimizing marketing campaigns. Performance is noted as quick and reliable. Customer support, especially from staff members like Jamie and Sam, is frequently commended for being responsive and helpful.
Refine
-
By rating
Easy to use and get a pop-up installed quickly. Free which is better than other apps and perfect for any business just starting up. Perfect!
We love helping new businesses and truly appreciate you choosing our app! Thank you so much for the positive feedback and 5-star review! Cheers, Kevin
Just started using Rivo popups today and I'm enjoying the customization so far! I like that I'm able to customize styling with CSS for free as well. I chatted with Jel from their customer support and she's super friendly and responsive and helped me get set up quickly.
Thank you so much for the fantastic review! We're so glad to hear that you're enjoying the customization options. If you ever need assistance, our team is here to help.
- Lea & Rivo Team
Lovely app! Clean design and easy to customize. Contacted support to help me remove the watermark. I talked with Jel, she was really friendly and removed it completely for free. Can't recommend this app enough!
We're grateful for your trust in our app and are here to support you in any way we can. If you have any questions or concerns, please don't hesitate to get in touch.
Best regards, Kevin
I like the app so far as I'm just starting to use it. Also Pete is the best assistant I could've asked for and I respect his hard work and kindness!
Thanks so much for choosing our app and for the positive 5-star review! 🙌 If you ever have any further questions or if we can help along the way, feel free to reach out to us anytime! Our team here at Rivo will be delighted to assist you. Much appreciated, Kevin
Pete, the customer service guy, is the BOMB! Don't look anywhere else for a popup email option. This is the golden ticket! They help me set up a custom popup using graphics I provided without hesitation. I'm beyond happy and I know my customers are really going to appreciate it. Thanks Pete!
What a wonderful review! 🤩 This made our day and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks, Kevin
Abbie was super helpful, and really knowledgable. Thank you for the superior customer service - it made all the difference!
Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and 5-star review! All the best, Kevin
I have a few questions in witch ABBIE was able to help and guide me through all of them i highly recommend this app
It's great to hear that we were able to assist you with all of your questions and provided excellent customer service. Thank you for your 5-star feedback and for recommending us!
Much appreciated, Kevin
Love working with Abbie. I feel like everytime she helps it's genuine, plus she's helped with some tips about my store .Thank you
Thank you so much for your lovely review! We always aim to provide authentic and genuine support. Let us know if there's anything else we can do to support you! - Lea, Rivo Support Manager
Arianne was a great help and provided some helpful information for making my site better. She was polite and cheerful.
Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin
App is amazing, and customer support is even better! I double recommend this for your website. They are very helpful and friendly!!
Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin