Reviews (4,646)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to effectively build mailing lists and capture customer emails, often through incentives like a 10% discount. It's praised for its easy installation, user-friendly customization, smart triggers, precise targeting, and seamless integration with Shopify. The app also offers detailed analytics that help in optimizing marketing campaigns. Performance is noted as quick and reliable. Customer support, especially from staff members like Jamie and Sam, is frequently commended for being responsive and helpful.

November 15, 2022

Really friendly support awesome looks! In my opinion this is the best pop up app you can use for your store!

Zephyr Clothes
Hungary
3 months using the app
TYDAL replied November 15, 2022

This review made our day! Thank you so much for the kind words and we are here anytime you need us. 🤩 Much appreciated, Kevin

March 10, 2022

我使用這個程序來幫我的商店獲取更多的客戶資料,設定很簡單,還有隨時在線的克服可以即時協助,是個很不錯的體驗。 ..............................................................................................................................................

vatea taiwan
Australia
3 months using the app
TYDAL replied March 10, 2022

我們很高興看到您獲得了 5 星級體驗! 我們一直在努力幫助您和您的企業取得成功! 乾杯,Kevin

December 23, 2022

This was a very great experience and the help I received was very professional and friendly. I have never experienced such creative and authentic customer service in my life

Solid Society Sales
United States
3 months using the app
TYDAL replied December 25, 2022

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! ✨ Best wishes, Kevin

August 19, 2022

Excellent support in setting up this app. Looking forward to seeing how well it works on our website

Eco Wrap
United Kingdom
3 months using the app
TYDAL replied August 19, 2022

Thank you for using our app! 🙌 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. All the best, Kevin

Edited April 27, 2023

popup looks great on my website. Excellent customer service too. definitely would recommend to other business owners. thanks mica!

Standify
United States
3 months using the app
TYDAL replied April 28, 2023

That's wonderful to hear! We're thrilled that our customer service met your expectations. Thank you for your recommendation, and we appreciate your business! - Lea, Rivo Support Manager

December 11, 2022

easy installation and the costumer support is awsome you dont wait more than 4 mins and the service is insane love this team!

Amsely
Austria
3 months using the app
TYDAL replied December 12, 2022

We're so excited that you love our app and services! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

December 21, 2022

Good for just starting shop, support is excellent and the best part is that the app is totaly free.

TECHIP
Romania
3 months using the app
TYDAL replied December 21, 2022

We love helping new businesses and truly appreciate you choosing our app! Thank you so much for the positive feedback and 5-star review! Cheers, Kevin

July 24, 2022

Amazing customer service! 10/10. Anyone that's deciding between different apps definitely use this one 100%

SPRVT
Australia
3 months using the app
TYDAL replied July 25, 2022

Thank you so much for leaving an awesome 5-star review! Means the world to us, and we are here for you anytime you need us. 😊 Much appreciated, Kevin

May 16, 2022

Muy amable!! Estupenda orientación. Recomiendo al 100%. Me ha indicado cómo trabajar dentro de la app para realizar el pop out de forma clara y concisa.

Wicori
Spain
3 months using the app
TYDAL replied May 17, 2022

¡Eres tan maravilloso! 🎉¡Muchas gracias por la reseña positiva y por recomendarnos a la comunidad de Shopify! Si alguna vez necesitas algo, ¡siempre estamos aquí para ti! Saludos, Kevin

January 16, 2023

I love Paul he was sooo helpful with my pop up for my store and I loved the way there was suggestions for my store … thanks sooo much Paul !

GeishadollExtensions.com
United States
3 months using the app
TYDAL replied January 17, 2023

We're so glad you love our customer service! Your positive feedback and review mean the world to us. Thanks, Kevin