Reviews (4,653)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively building mailing lists and capturing customer emails, often through offers like a 10% discount. It's praised for easy installation, robust customization options, and seamless Shopify integration. The app also features detailed analytics and supports custom CSS. Merchants appreciate the quick performance and responsive customer support, which efficiently resolves issues and offers valuable business insights.

November 26, 2022

App is amazing, and customer support is even better! I double recommend this for your website. They are very helpful and friendly!!

Bayloworks
United States
3 months using the app
TYDAL replied November 27, 2022

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin

May 27, 2022

Great customer service definitely pointed me in the right direction! Thanks to Abbie she was a HUGE help

TRAPPED N' TEXAS
United States
3 months using the app
TYDAL replied May 30, 2022

So glad to hear that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! Much appreciated, Kevin

December 5, 2022

I enjoyed this app Pete came through and helped me by removing the branding but he also helped me with assisting me with my favicon.
Great customer service 10/10 highly recommend

Boss Business Assist
United States
3 months using the app
TYDAL replied December 5, 2022

We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! 😊 Thanks, Kevin

December 5, 2022

Pete provided me with an excellent service and helped me out with my request even added me under VIP priority chat for quick future assistance. He is being thoughtful, polite, friendly and suggested some idea to make my website looks better. I am happy to use this app and being assisted by him. He deserved a great job service recognition! Thank you & keep up the good work :D

The Blissful Scarlet
Singapore
3 months using the app
TYDAL replied December 5, 2022

Thank you so much for your thoughtful review! 🤩 This made our day and we're so excited to be part of your business growth and success! If you need anything at all, just let us know. Best regards, Kevin

August 26, 2022

I just started finding my way around this app and Abbie helped me SO much with awesome insights and little tips about the pop up! I'm really excited to customize the pop up. :)

MAIA + LYRA
United States
3 months using the app
TYDAL replied August 26, 2022

Thank you so much for choosing our app! 🙌 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Best wishes, Kevin

December 16, 2022

Pete was so helpful… He went over and above for me! I’m soooooo glad I downloaded this app. I can’t wait to upgrade soon!

Pretty Pretty Boutique
United States
3 months using the app
TYDAL replied December 19, 2022

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 Best wishes, Kevin

Edited March 10, 2023

I love this app! Abbie and Lea went above and beyond to help me customize my email popup! I used to use other apps that were a giant waste of money with horrible customer service! I am so so grateful I found Rivo! Thank you Thank you Thank you!

Charlie and Marcelle
United States
3 months using the app
TYDAL replied March 10, 2023

We're so excited that you love our app and services! Your praise in your 5-Star review is very much appreciated! 🙌
All the best, Kevin

May 16, 2022

I really love the app, it's very helpful for my business and Betty is a very nice and helpful representative. I would recommend this app!!!

Angelic Beautyful Cosmetics
United States
3 months using the app
TYDAL replied May 16, 2022

You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Best wishes, Kevin

November 30, 2022

Customer service is amazing. Abbie was super helpful and even gave me some useful tips for my store.

Jene
Australia
3 months using the app
TYDAL replied November 30, 2022

We're so glad you love our customer support! Your positive feedback and review mean the world to us. Thank you so much! All the best, Kevin

September 12, 2022

I've just started using it so too soon to tell but, so far so good. Not really sure what else to say...

The Green Kind UK
United Kingdom
3 months using the app
TYDAL replied September 12, 2022

We appreciate you using our app! 🌟 If you have any questions or if we can help along the way, feel free to reach out to us anytime. Cheers, Kevin