Reviews (4,637)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.

December 1, 2022

I used this App and the Customer Service was great and also the options are great, i really recommend it! :)

Brushy
Germany
2 months using the app
TYDAL replied December 1, 2022

Thanks so much for the 5-Stars and for recommending us to the Shopify community! 🌟Cheers, Kevin

November 27, 2022

Very straightforward app, helpful team, even gave me tips for my website. Thank you so much Therese!

Karakal
United Arab Emirates
2 months using the app
TYDAL replied November 27, 2022

Awesome! We truly appreciate you using our app and are so grateful for your positive feedback and review! 🤩 Best wishes, Kevin

December 4, 2022

Great and quick app. Does what offers in no time. Also great support team. Pete helped me upon my questions imidiately.

Yookin
United Kingdom
2 months using the app
TYDAL replied December 5, 2022

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin

September 5, 2023

I've only used it for four days so far, but the support is so awesome! The chat button was easy to access, and the reps were immediately available to chat.

Hi Paw Treats
United States
2 months using the app
TYDAL replied September 8, 2023

Thanks for your feedback! It's great to hear that you found our support great. Our team is always here to help! Have fun exploring the app! 😊👍
- Lea & Rivo Team

August 28, 2022

Service client, présent et au top, Merci encore pour cette application totalement gratuite et efficace !

Mon miroir personnalisé
France
2 months using the app
TYDAL replied August 30, 2022

Nous sommes ravis de voir que vous avez vécu une expérience 5 étoiles avec nous ! 🌟 Nous nous efforçons toujours de vous aider, vous et votre entreprise, à réussir ! Bravo, Kévin

August 1, 2022

Thanks Paul for helping me set up! It was a bit confusing to use the app at first but thanks to the great customer support I managed to navigate though the app and create a successful pop up!

Rize Lift Recliners
Malaysia
2 months using the app
December 15, 2022

Downloaded the app and ended up having to chat in and was connected with Abbie, who was absolutely fantastic. I usually hate having to use live chats but Abbie made the whole experience a 100/10, extremely helpful and went way above and beyond! Would definitely recommend this service to ANYONE and EVERYONE

Stgma Apparel
United States
2 months using the app
TYDAL replied December 19, 2022

You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Cheers, Kevin

April 15, 2023

Great service by Mica! I would highly recommend using Rivo Popups. Mica helped me with my Popup and also suggested I do something else for my site to make it look better. Thank you - keep up the good work. Very pleased and great customer service.

With love Jane
United Kingdom
2 months using the app
TYDAL replied April 17, 2023

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying our app and customer service, and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback!
Much appreciated, Kevin

March 22, 2022

Great Service. Watermark removed immediately upon asking for help. Literally had to wait 10 seconds.

Style My Airs
Germany
2 months using the app
TYDAL replied March 25, 2022

So glad to hear you had a 5-star experience! Thanks so much for the positive review and feedback! 🤩 Cheers, Katherine

November 11, 2022

Best app,best support ,best service.Thanks you very much Yaci for your awesome work.This app needed for every website

voxclothes
Greece
2 months using the app
TYDAL replied November 15, 2022

We are so happy you are enjoying our support and services! Thank you so much for the positive feedback and review! 🌟 Best wishes, Kevin