Reviews (4,637)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.
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Great support from Paul. Appreciate the help and access to the range of features. I highly recommend giving it a shot.
Thank you so much for the kind words! It's great to hear that our team provided you with such great support and that you're enjoying all of the features available. We really appreciate your recommendation! - Lea, Rivo Support Manager
I really like how easy and fast I could get it on my store as well as the customer service which was awesome.
It's music to our ears that you are happy with our app and services. Thanks for the positive feedback and 5-star review! Much appreciated, Kevin
Very easy to set up, customer service is quick to respond, they helped me sync the emails with an automated email using Shopify Emails Flow so that customers receive an email with the discount codes instead of having it right there on the page. It was my first time manually doing a Flow- it was pretty easy! Can't believe this app is free. Thank you!
Thank you for taking the time to leave us a review! It's always wonderful to hear that our customers find our app useful and user-friendly. We're happy to provide free apps that makes your business run smoother and more efficiently. Thanks again for your kind words! - Lea, Rivo Support Manager
Quick and easy to set up and install. Does exactly what it says. Jel was helpful in removing the Rivo branding which is offered in exchange for a quick chat message. We'd like a first name option which is in the planning I think. And maybe a tag option too. But for a free app it's great!
We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Best wishes, Kevin
used or subscriber pop up on shopify. it does what it's supposed to do. pretty straight forward to use
Awesome! Thanks so much for choosing our app and for the positive review! 🙌 Cheers, Kevin
Great app, great customer service - I was very pleased and satisfied with the support and assistance that Lance provided via chat - thank you!
We're so glad to hear that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. Best wishes, Kevin
Abbie is always a pleasure. She has helped me setup a few of the Rivo apps. She goes out of her way to make sure my questions are answered. Thank you for the amazing service!!
We're so glad to hear that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
Marvin in Chat was very friendly and helpful! I'm excited to use this app as I hope it will help me with gaining and increasing sales.
So glad to know that you had a great experience chatting with us. We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Thanks, Kevin
Thank you so much Betty for being such a star and so lovely in assisting me with the email site pop ups, Thank you for your brilliant customer service. I hope you have a lovely day!
Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin
just want to say thanks so much to Therese, she helped me with the setup process and made it so simple! would definetly suggest Rivo to others
Thanks so much for the 5-Stars and for recommending us to the Shopify community! 🌟 Cheers, Kevin