Reviews (4,653)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively building mailing lists and capturing customer emails, often through offers like a 10% discount. It's praised for easy installation, robust customization options, and seamless Shopify integration. The app also features detailed analytics and supports custom CSS. Merchants appreciate the quick performance and responsive customer support, which efficiently resolves issues and offers valuable business insights.

November 3, 2022

I've looked at various pop up apps and this looked like the best design. Very easy to install and the support from Mica was the best I've ever received, from any app, on Shopify. Very impressed so far

The Memorabilia Club
United Kingdom
3 months using the app
TYDAL replied November 3, 2022

This review made our day! Thank you so much for the kind words, and we are here anytime you need us. 🤩 Much appreciated, Kevin

April 7, 2022

Betty was amazing! Great aftersales and help with setting up my account. ‌‌ ‌‌ ‌‌ ‌‌ ‌‌ ‌‌ ‌‌ ‌‌ ‌‌

be-inter
Netherlands
2 months using the app
TYDAL replied April 7, 2022

Thank you so much for the feedback and 5-Stars! 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin

December 28, 2022

The perfect customer service helped me complete the design and installation of the pop-up window, which is very good

superlovedoll
Hong Kong SAR
2 months using the app
TYDAL replied December 29, 2022

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. 🙂 Thanks, Kevin

November 11, 2022

(Mica) The service support was awesome, I really appreciate for your cooperation, I hope it can help a lot in my business, thank you.

EZBZMarket
Peru
2 months using the app
December 15, 2022

I just loved the app,very pratical and easy to use
Not complicated as other apps,i really loved the plataform
also their costumer service was really great too,Abbie was the amazing person who helped me with the set up,she also helped me with tips and also some things that i could improve on my store
overall i loved the app!
really reccomend it!

Crystal
Brazil
2 months using the app
TYDAL replied December 19, 2022

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. 🙂 Thanks, Kevin

September 17, 2022

I was creating a Pop Up for my website but I experienced some difficulties, since I was doing it for the first time. However, Mica, from the Rivo Support Team, spent time working with me and patiently walked me through process, helping me with trouble-shooting. In the end we successfully created the Pop Up and it looked great. I am glad.

ClickersBusiness
United States
2 months using the app
TYDAL replied September 19, 2022

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin

July 7, 2022

Great service. I love how Lance attended to my service. He is fast, accurate and understanding. He made me feel like I was family. I cant explain how happy I am with this service. Cheers to Lance.

Humble B Fashion
United States
2 months using the app
TYDAL replied July 7, 2022

You are amazing! ✨ Thank you so much for leaving a 5-star review! We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🍻 Cheers, Kevin

January 15, 2023

Awesome customer service! Would definitely recommend to all of you who needs pop-up design for the website.

bwarm
United States
2 months using the app
TYDAL replied January 17, 2023

Thank you for the 5-stars and for recommending us to the Shopify community! 🎉 Cheers, Kevin

August 15, 2022

I used this app to create pop ups for my drop shipping website, Pete was extremely nice and helped me out in more than 1 ways developing my store. dude's a legend, I highly recommend this app, and Pete.

Decked
United States
2 months using the app
TYDAL replied August 16, 2022

What a wonderful review! 😍 Thank you so much for the positive feedback and for recommending us to the Shopify community! Cheers, Kevin

December 1, 2022

I used this App and the Customer Service was great and also the options are great, i really recommend it! :)

Brushy
Germany
2 months using the app
TYDAL replied December 1, 2022

Thanks so much for the 5-Stars and for recommending us to the Shopify community! 🌟Cheers, Kevin