Reviews (4,637)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.
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Paul was very helpful and responded to my chat very fast. He was able to do some customization on my pop-up and in minutes. Thank you, Paul!!
Providing fast and knowledgeable customer support is a top priority for us, and we're glad to hear that we were able to deliver that for you. Thank you for your feedback and for choosing our app!
Much appreciated, Kevin
Amazing support did amazing with asking questions and if I needed any more help, very communicative, helped me reach the goals of what I was asking for
This review made our day! Thank you so much for the kind words and we are here anytime you need us. 🤩 Best regards, Kevin
I downloaded the Rivo discount code/newsletter email pop-up and am extremely pleased with the ease of the app. Most importantly their customer service is great! I recently needed help with edits on my pop-up and was helped extremely quickly by Abbie with chat support. I 100% recommend using this app for your store.
You are amazing! 🙌 We truly appreciate you choosing our app and are so grateful for your positive feedback and review! If you need anything at all, just let us know. Our team here at Rivo will be delighted to assist you. 🎉 Cheers, Kevin
Mary was very helpful and helped solving everything I requested. 100% recommended. Thank you Rivo Team :)
Thank you so much for the 5-Star review and for recommending us to the community! 🌟 Cheers, Katherine
Really love the app and customer service Abbie greatly helped me to open the custom css function and give our website a suggestion too! Highly recommended!
So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! Best wishes, Kevin
Pete was super helpful in getting me setup and offering new options to increase business.Aided me efficiently
Wonderful! We are always here to help and are so grateful that you are happy with our services! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin
I love the fast and friendly service. They answered all of my questions and made it easy for me to understand.
So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin
Pete was awesome! He was able to provide assistance in a swift and professional manner. Also, provided some helpful advice. Pete YOU ROCK!
Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and 5-star review! Best regards, Kevin
Abbie was really good. She helped me out on a couple points without me even asking. Now days its hard to get good customer service so its really appreciated. Thanks a lot. And so far the app seems really good too. So I am sure its going to work really well.
We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! Thanks, Kevin
Lance was super helpful and the product is easy to use. Cant fault it, and will be looking at getting other rivo apps moving forward.
Thank you so much for choosing to use our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin