Reviews (4,653)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively building mailing lists and capturing customer emails, often through offers like a 10% discount. It's praised for easy installation, robust customization options, and seamless Shopify integration. The app also features detailed analytics and supports custom CSS. Merchants appreciate the quick performance and responsive customer support, which efficiently resolves issues and offers valuable business insights.

May 16, 2022

Muy amable!! Estupenda orientación. Recomiendo al 100%. Me ha indicado cómo trabajar dentro de la app para realizar el pop out de forma clara y concisa.

Wicori
Spain
3 months using the app
TYDAL replied May 17, 2022

¡Eres tan maravilloso! 🎉¡Muchas gracias por la reseña positiva y por recomendarnos a la comunidad de Shopify! Si alguna vez necesitas algo, ¡siempre estamos aquí para ti! Saludos, Kevin

January 16, 2023

I love Paul he was sooo helpful with my pop up for my store and I loved the way there was suggestions for my store … thanks sooo much Paul !

GeishadollExtensions.com
United States
3 months using the app
TYDAL replied January 17, 2023

We're so glad you love our customer service! Your positive feedback and review mean the world to us. Thanks, Kevin

April 22, 2023

väldigt hjälp samma personal jätte trevliga och snälla och ger väldigt mycket rekommendationer och snabba

Amour sucré
Sweden
3 months using the app
TYDAL replied April 24, 2023

Tack så mycket för din positiva recension! Vi uppskattar din feedback och ser fram emot att hjälpa dig igen! - Lea, Rivo Support Manager

October 29, 2022

Abbey was a great help to me and her customer service was phenomenal! I’m just getting started with this app but I’m glad to know that there will be great help if needed!

Crowned By God Boutique
United States
3 months using the app
TYDAL replied October 31, 2022

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are happy with our customer service, and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin

May 9, 2022

Abbie helped me get set up quickly. She even pointed out a problem with my website that I didn't realize needed to be fixed. Very helpful!

danielanzfineart
United States
3 months using the app
TYDAL replied May 10, 2022

We are so glad you had a 5-star experience with our customer service! Thanks so much for the positive feedback and 5-star review! 🎉 Cheers, Kevin

December 1, 2022

I personally loved this app! Super easy to use and very helpful! Can't wait to build up my client list! Big shout out to mica! Who was super helpful and super friendly and went above and beyond the tasks I asked for. Followed me on Instagram and gave me tips on my website! Thank you so much Mica!

The Void
United States
3 months using the app
TYDAL replied December 1, 2022

We're so excited that you love our app! Your praise in your 5-Star review is very much appreciated! If there's anything else we can do, please don't hesitate to let us know. 🙌 All the best, Kevin

August 21, 2022

This app does exactly as described and best of all it's FREE! I have found this app works perfectly and Arriane, with customer support is Awesome! She was quick to respond and get right to the issue. You can't get this great customer support on most of the apps I've tried. I recommend this app!

CIL CREATIONS
United States
3 months using the app
TYDAL replied August 22, 2022

So glad that you love our app and customer services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! Best wishes, Kevin

September 20, 2022

Let me tell you’ll about Jel!!! She was so sweet and such a great help. She is the definition of exceeding customer service. I most definitely need her on my team. Give her a raise before I steal her from y’all lol. Thanks for the great help today, I appreciate you!

Tha Glam Spotz
United States
3 months using the app
TYDAL replied September 20, 2022

What a wonderful review! We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. Our team will be delighted to assist you. All the best, Kevin

August 27, 2023

Arianne was extremely kind, encouraging and efficient ! I am sure that in case I need more help I will get immediate support. Many thanks again.

Foody Academy
United Kingdom
3 months using the app
TYDAL replied August 30, 2023

Thanks for the kind words! 😊 We're glad we could help. If you ever need more assistance, we'll be here to support you. Thanks again for your trust!
- Lea & Rivo Team

February 13, 2022

awesome help Pete appreciate you very great service you provided me today trying to get the branding off

4 MY NFT
United States
3 months using the app
TYDAL replied February 14, 2022

We're so glad to hear that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin