Reviews (4,637)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.

July 25, 2022

Paul responded promptly and provided efficiency and a great job solving my request. And to top it all off he was fast, helpful and very funny. For the first time had a good time on an online support chat. Thank you, Paul!!

XIMENA FERRE
New Zealand
2 months using the app
TYDAL replied July 25, 2022

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team would be delighted to assist you. 😊 Much appreciated, Kevin

April 27, 2023

Great support! Friendly and very helpful. We just migrated from another popup manager and will give Rivo an honest evaluation for some time.

SMRTLAB
Sweden
2 months using the app
TYDAL replied April 28, 2023

Thank you for your review! We're so glad to hear that our support team was able to assist you. Don't hesitate to reach out to us if you need any help! - Lea, Rivo Support Manager

December 20, 2022

Rivo es el mejor, tiene un soporte increible y es facil de administrar.
Me ha gustado en 3 simples pasos he creado mi opt-in.

Tercera Prenda
Colombia
2 months using the app
TYDAL replied December 20, 2022

¡Qué maravillosa reseña! 🤩 ¡Esto nos alegró el día y estamos muy agradecidos por los comerciantes como usted! Siempre estamos aquí y felices de ayudar en todo lo que podamos. gracias, kevin

September 6, 2022

There is greatful contact team and pop ups are very beautiful I am very happy for use Rivo email Have a nice day

Aftstoreplace
Türkiye
2 months using the app
TYDAL replied September 6, 2022

We greatly appreciate you using our app. Thank you so much for the positive feedback! If you have any questions or experience issues along the way, please let us know. We're always here ready to assist you. Much appreciated, Kevin

December 20, 2022

App works great! Simple to use and I seem to be getting a high sign up rate. Paul was great to deal with for customer service too. Friendly, helpful and quick!

Only My Heart
Canada
2 months using the app
TYDAL replied December 20, 2022

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin

December 15, 2022

i love how easy it is to use.i love how easy it is to use.i love how easy it is to use.i love how easy it is to use.

ELKIX
France
2 months using the app
October 6, 2022

Quick and helpful advice and service.Very friendly approach and prompt replies. Would use again definitely.

Ciqlo
Slovakia
2 months using the app
TYDAL replied October 6, 2022

We love helping businesses like yours and truly appreciate you using our app! Thank you so much for the positive feedback and 5-star review! All the best, Kevin

Edited December 19, 2022

I wish I could give 10 stars. The Responsive Time was extremely quick and Paul was extremely helpful. I love how he previewed my shop and made a great recommendation that I overlooked. Outstanding!!!!!

Shop 164 Designs
United States
2 months using the app
TYDAL replied December 19, 2022

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. Cheers, Kevin

July 8, 2022

Best Email Pop Up app on the Shopify store! For starters it's all free and can upload your own design.. I spoke to Vicky from Rivo to help me with a few things and the service Vicky provided was absolutely amazing. So so helpful and friendly 100/10 Highly Recommend

Supreme Must Haves
United Kingdom
2 months using the app
TYDAL replied July 11, 2022

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🍻 Cheers, Kevin

May 5, 2022

Great customer service!! Quick, polite, and very helpful. I was looking for a popup app and this had everything i needed.

Vamalli Shop
United States
2 months using the app
TYDAL replied May 6, 2022

We truly appreciate the 5-Star review! These reviews make our day here. 😃 Thanks, Kevin