Reviews (4,653)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively building mailing lists and capturing customer emails, often through offers like a 10% discount. It's praised for easy installation, robust customization options, and seamless Shopify integration. The app also features detailed analytics and supports custom CSS. Merchants appreciate the quick performance and responsive customer support, which efficiently resolves issues and offers valuable business insights.

September 5, 2023

I've only used it for four days so far, but the support is so awesome! The chat button was easy to access, and the reps were immediately available to chat.

Hi Paw Treats
United States
2 months using the app
TYDAL replied September 8, 2023

Thanks for your feedback! It's great to hear that you found our support great. Our team is always here to help! Have fun exploring the app! 😊👍
- Lea & Rivo Team

September 16, 2022

love this app very easy to install and set-up. Support is very helpful and informative. My support Rep, Lance was very helpful and gave me free upgrades that normally is paid to assist with the set-up.

Tull Home Decor & Furniture
United States
2 months using the app
TYDAL replied September 16, 2022

We're so glad you love our app! Your positive feedback and review mean the world to us. Thank you so much! 🤩 Cheers, Kevin

July 25, 2022

Pete was beyond helpful! He answered my questions and even suggested how to improve my store. He even tagged my account as VIP, so I'll get priority chat response times anytime I need help! This was my first experience chatting with support, and it was definitely a great experience!

KBlessd Butters
United States
2 months using the app
TYDAL replied July 26, 2022

Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much! 🌟 Cheers, Kevin

April 8, 2022

I use this app for my announced collections so that people can subscribe and will be aware when the collection has been released in my shop, it works very nice.

JFonlineshop
Spain
2 months using the app
TYDAL replied April 8, 2022

Wonderful, thanks so much for choosing our app! Your positive feedback and 5-star review are very much appreciated! 🙌 Cheers, Kevin

August 4, 2022

Great customer service from Pete, very speedy and helpful! Looking the service from the app. Thank you!

RETRO DSGN
United States
2 months using the app
TYDAL replied August 4, 2022

We really appreciate the 5-Star review! 🌟 These reviews make our day here. 😊 Thanks, Kevin

November 19, 2022

I loved how the customer service is attentive to the customer and is ready to do anything to resolve the concerns. Abbie was a great help

Arukai
Canada
2 months using the app
TYDAL replied November 19, 2022

We're so glad that you are happy with our customer service. 🤩 Thanks so much for the 5-stars! All the best, Kevin

February 24, 2022

Facil y rapido de instalar. Muy útil para tener un pop up para que las personas se suscriban. La atencion por el chat muy eficiente

Scaranto
Spain
2 months using the app
TYDAL replied February 24, 2022

¡Increíble! ¡Muchas gracias por el informe positivo! 🌟 Háganos saber si podemos ayudar a responder cualquier pregunta en cualquier momento. Todo lo mejor, Kevin

September 27, 2022

Free to use, simple but very advanced app for pop ups and emails. Fast, nice and polite support. Thank you Jel for help and quick responds.

Silveram
Poland
2 months using the app
TYDAL replied September 27, 2022

So glad that you are happy with our app and services! 🙌 Thank you for the wonderful review! Cheers to success to you and your business! Best wishes, Kevin

November 4, 2022

Not only did they help with the app but they gave some very useful advice to me! Really great support team and app

StormBling
Canada
2 months using the app
TYDAL replied November 4, 2022

Excellent! We greatly appreciate you using our app and for leaving 5-stars. 🌟 If there's anything else we can do along the way, just let us know anytime. Thanks, Kevin

May 27, 2023

Great support from Paul. Appreciate the help and access to the range of features. I highly recommend giving it a shot.

DOUGH STORE
Australia
2 months using the app
TYDAL replied May 29, 2023

Thank you so much for the kind words! It's great to hear that our team provided you with such great support and that you're enjoying all of the features available. We really appreciate your recommendation! - Lea, Rivo Support Manager