Reviews (4,653)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively building mailing lists and capturing customer emails, often through offers like a 10% discount. It's praised for easy installation, robust customization options, and seamless Shopify integration. The app also features detailed analytics and supports custom CSS. Merchants appreciate the quick performance and responsive customer support, which efficiently resolves issues and offers valuable business insights.

July 19, 2023

I'm having a great day today. After I done my popup setup for my store. when I send out a question. Boom!!! a help just come up in just less than a minute. Pete guide me through the process and he did a great works. Very attentive and unbelievable service. Legend!!!

Magandayern
Australia
2 months using the app
TYDAL replied July 26, 2023

Thanks for the awesome review! 🙌🏼 We're thrilled you found our support team to be quick and helpful. We're here for you whenever you need us.
- Lea & Rivo Team

November 26, 2022

I really like how easy and fast I could get it on my store as well as the customer service which was awesome.

The Allele Project
United States
2 months using the app
TYDAL replied November 27, 2022

It's music to our ears that you are happy with our app and services. Thanks for the positive feedback and 5-star review! Much appreciated, Kevin

May 9, 2023

Very easy to set up, customer service is quick to respond, they helped me sync the emails with an automated email using Shopify Emails Flow so that customers receive an email with the discount codes instead of having it right there on the page. It was my first time manually doing a Flow- it was pretty easy! Can't believe this app is free. Thank you!

Debra Annmarie Studio
United States
2 months using the app
TYDAL replied May 10, 2023

Thank you for taking the time to leave us a review! It's always wonderful to hear that our customers find our app useful and user-friendly. We're happy to provide free apps that makes your business run smoother and more efficiently. Thanks again for your kind words! - Lea, Rivo Support Manager

October 6, 2022

Quick and easy to set up and install. Does exactly what it says. Jel was helpful in removing the Rivo branding which is offered in exchange for a quick chat message. We'd like a first name option which is in the planning I think. And maybe a tag option too. But for a free app it's great!

Pretty In Paper By B
United Kingdom
2 months using the app
TYDAL replied October 6, 2022

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Best wishes, Kevin

June 28, 2022

used or subscriber pop up on shopify. it does what it's supposed to do. pretty straight forward to use

Shira Loa Metalwork
United States
2 months using the app
TYDAL replied June 29, 2022

Awesome! Thanks so much for choosing our app and for the positive review! 🙌 Cheers, Kevin

May 24, 2022

Great app, great customer service - I was very pleased and satisfied with the support and assistance that Lance provided via chat - thank you!

Brief Insanity
United States
2 months using the app
TYDAL replied May 24, 2022

We're so glad to hear that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. Best wishes, Kevin

March 6, 2022

Abbie is always a pleasure. She has helped me setup a few of the Rivo apps. She goes out of her way to make sure my questions are answered. Thank you for the amazing service!!

Sugar Love TM
United States
2 months using the app
TYDAL replied March 7, 2022

We're so glad to hear that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

May 23, 2022

Marvin in Chat was very friendly and helpful! I'm excited to use this app as I hope it will help me with gaining and increasing sales.

Greenspace Home & Garden
United States
2 months using the app
TYDAL replied May 23, 2022

So glad to know that you had a great experience chatting with us. We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Thanks, Kevin

July 4, 2022

Thank you so much Betty for being such a star and so lovely in assisting me with the email site pop ups, Thank you for your brilliant customer service. I hope you have a lovely day!

ACSANTAE
United Kingdom
2 months using the app
TYDAL replied July 4, 2022

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin

November 27, 2022

just want to say thanks so much to Therese, she helped me with the setup process and made it so simple! would definetly suggest Rivo to others

REIRA HAIR
South Africa
2 months using the app
TYDAL replied November 27, 2022

Thanks so much for the 5-Stars and for recommending us to the Shopify community! 🌟 Cheers, Kevin