Reviews (4,637)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.
Refine
-
By rating
This app has everything needed to build customer contacts. Everything is so user-friendly. Also, the customer service is amazing. I want to give a huge shout out to the person I worked with via chat, Paul. He was quick to answer my questions and has some of the best customer relations skills that I've ever experienced. This app and customer service are by far a 10/10.
5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying our services and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin
Just installed this app and very happy how it works! Thanks to Ryan for helping me to figure it out and setup, even though, it was easy. Looks great!
Thanks so much for choosing our app and for the positive 5-star review! 🙌 If you have further questions or if we can help along the way, feel free to reach out to us anytime! Much appreciated, Kevin
I've been looking for pop up app and i think RIVO was the best ! The Support is awesome Betty is responsive and very nice to talk to! I just got my store done and new to this so its very helpful for someone like me when the support are great!
We're so glad to hear that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
We have opted to use all of Rivos amazing products as their ease of use, quality, and customer service is some of the best I've experienced. 100% recommended
Thank you so much for using our apps and for recommending us! 🤩 If you ever need anything, we are always here for you. Much appreciated, Kevin
I want to thank Pete for helping me navigate through the process. It was simply and I also got all my question answered in a timely manner.
Thank you for taking the time to leave us such a positive review! Our team is always here to help with any questions you may have. Thanks for choosing Rivo! - Lea, Rivo Support Manager
I used this app on my online store and it helped me get closer to my customers. Also, their customer support service is very friendly and patient. They are careful to handle all your concerns.
Awesome! We truly appreciate you using our app and are so grateful for your positive feedback and review! 🤩 All the best, Kevin
I've not very tech savvy, so I reached out to their customer service for some issues. I've had the pleasure of dealing with Arianne, who helped me with not only all the issues I was having trouble with, but also offered some benefits and advice for other things. My problems were solved, and my store looks a lot better.
10/10 customer service support.
So glad our team could help out 😊 We always aim to go above and beyond to help our customers. Thanks a ton for the review and we appreciate your kind words. If you need anything else, we're here to assist!
- Lea & Rivo Team
Fast service and extremely helpful support. My questions were answered and the pop up was added to my easily.
Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟Cheers, Kevin
It's really great to work 100% free I would like to recommend all Shopify users. must use this one..
Thank you so much for the positive feedback and for recommending us to the community! 🎉 Your 5-stars are much appreciated! Best regards, Kevin
App was easy to use and install. Arianne was wonderful to deal with, very kind and pleasant. Thank you!!
We're so excited that you like our services! Your praise in your 5-Star review is very much appreciated! 😃 Thanks, Kevin