Reviews (4,637)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.

March 10, 2022

the customer service was amazing!! The woman i spoke with awesome, helped and provided all the information i needed!

TransFormationCosmetics
United States
2 months using the app
TYDAL replied March 11, 2022

Thank you for your kind words! We are here for you anytime. 😊 Best regards, Kevin

January 2, 2023

Definitely a must-have app. Quick response and Betty went over and beyond on helping me out with an issue I had.

Life's Good Da Brand
United States
2 months using the app
TYDAL replied January 2, 2023

We truly appreciate you using our app, and thank you for taking the time to leave a 5-star review! 🌟 Much appreciated, Kevin

October 9, 2023

GREAT ! Even online, you can tell she is a nice person. Bye

Boutique les copines
Canada
2 months using the app
TYDAL replied October 13, 2023

Thanks for the feedback! Glad we could help. Please feel free to reach out anytime. Have a great day!
- Lea & Rivo Team

August 19, 2022

Guter Support, schnelle Antwort. Mein Problem konnte behoben werden, danke für die Zusammenarbeit. LG

MYLOOB
Austria
2 months using the app
TYDAL replied August 22, 2022

Schön, dass wir Ihnen bei Ihrem Anliegen weiterhelfen konnten. Vielen Dank für die netten Worte und 5 Sterne! 🌟 Prost, Kevin

July 14, 2022

The app is very good and the support team are really kind and helpful ( Ms.Alex). I reccomand this app for upsell!

Trendfash
United Arab Emirates
2 months using the app
TYDAL replied July 14, 2022

Thanks so much for the positive review and for recommending us to the Shopify community! 🙌 Cheers, Kevin

November 29, 2022

Perfectly does exactly what I need it to do, simple, easy and intuitively, and Paul was such a great help!

Heavenly Angelita
United States
2 months using the app
TYDAL replied November 29, 2022

Wonderful! We are always here to help, and super excited that our app does exactly what you need it to do! 🎉 Thanks so much for the positive feedback and review! Best regards, Kevin

June 15, 2022

So far it's been a breeze to set up and the customer support from Abbie was amazing too! Definitely would recommend

instant-ohh
United Kingdom
2 months using the app
TYDAL replied June 16, 2022

So glad that you like our app's setup process. Thank you for leaving a 5-star review and recommending us to the Shopify community! Best regards, Kevin

February 22, 2023

Tested it and all work fine. Easy to remove the "By Rivo" with a chat.

Number Sunshine
Canada
2 months using the app
TYDAL replied February 22, 2023

Awesome! Thanks so much for the 5-star review!
Cheers, Kevin

June 19, 2022

Best app on the market, with FAST I mean really FAST customer support!
there's many different features that u can choose from too!

berollenzo
United States
2 months using the app
TYDAL replied June 20, 2022

This review made our day! ✨ Thank you so much for the kind words, and we are here anytime you need us. 🤩 Cheers, Kevin

June 1, 2022

App de lujo, gratis, funciona perfecta y la atención es espectacular y rápida. yo la instalo en cada una de mis tiendas online 100% recomendado!

vipcbd2022
Spain
2 months using the app
TYDAL replied June 1, 2022

Muchas gracias por usar nuestra aplicación y recomendarnos a la comunidad. Si tiene alguna pregunta o experimenta problemas en el camino, no dude en hacérnoslo saber. Siempre estamos aquí para ayudar. Todo lo mejor, Kevin