Reviews (4,637)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.

July 13, 2022

L'application est simple d'utilisation et propose tout ce qu'il faut. Betty a été d'une grande aide et a même ajouté plus de fonctionnalités gratuitement. J'ai apprécié sa gentillesse et sa rapidité. C'est agréable de se faire accompagner comme cela sur sa boutique.

Maison Claudia
France
2 months using the app
TYDAL replied July 13, 2022

Merci beaucoup pour les 5 étoiles! Si vous avez des questions ou si nous pouvons vous aider en cours de route, n'hésitez pas à nous contacter à tout moment. Heureux d'aider de toutes les manières possibles. 😊 Bravo, Kévin

December 14, 2022

Paul from theRIVO team was extremely helpful and took care of all my needs. If the apps works as effective and efficiently as Paul, I am sure I will be extremely happy. Paul was engaging and funny. Best customer service I had in a very long time!

SavVie Sistah Online Boutique
United States
2 months using the app
TYDAL replied December 14, 2022

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. Cheers, Kevin

July 15, 2022

Awesome app and great customer service. App is very easy to use and best part is its free love it :-)

PinkPhulkari California
United States
2 months using the app
TYDAL replied July 15, 2022

Thanks for the 5-Star review! We appreciate you using the app. If you need anything else along the way, just let us know. 😃 Best regards, Kevin

April 12, 2023

The Rivo app is what I was looking for in our online store. The app is very user-friendly and it's so easy to set up. I highly appreciate the professional help I got from Abbie as she was helping me verify our online store. Thank you for the awesome service.

Matthew and Grace Store
South Africa
2 months using the app
TYDAL replied April 12, 2023

We're glad that our app met your expectations and that you found it easy to set up. Our team is always here to provide professional help and support to ensure our customers have a smooth experience. We appreciate your kind words and look forward to continuing to provide you with the best possible service. Don't hesitate to reach out if you have any further questions or needs in the future!
Cheers, Kevin

June 15, 2022

The app is really simple to set up. Abbie was extremely helpful. I use in both of my stores. I hope to add to other stores I build.

ATTUXGEAR
United States
2 months using the app
TYDAL replied June 16, 2022

Thank you so much for the feedback and 5-Stars! We're so glad you love the app's setup process. 🤩 Feel free to reach out anytime if you have further questions. We are always happy to help! All the best, Kevin

December 6, 2022

Abbie was of great help, answered all of my questions though roughly. Interface is simple and sleek. Very easy to maneuver. Would recommend to people as a low cost entry app.

totalplantcomplex
United States
2 months using the app
TYDAL replied December 6, 2022

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. 😊 Much appreciated, Kevin

March 10, 2023

good Mica and good service total cnofort esta bien llevo años con ellos en el trabajo es bue producto para su us

LINDASHOP
Spain
2 months using the app
TYDAL replied March 12, 2023

Gracias por ser un cliente valioso y por usar nuestra aplicación. Siempre estamos aquí para ayudarlo y apoyarlo, así que si necesita algo, comuníquese con nosotros.
Todo lo mejor, Kevin

October 7, 2022

I am using this app to increase my subscribers to my website in hopes of spreading more kindness throughout the world! Lance was fabulous in helping me get it all set up and was very sweet!

Share the Light
United States
2 months using the app
TYDAL replied October 10, 2022

Thank you so much for using our app! 🤩 We're so excited to be part of your business growth and success! If there's anything else you need, just let us know. Best wishes, Kevin

April 29, 2023

The app is easy to be set up. I'd like to say thanks to Abbie and Rivo team. They are very helpful, and response to my inquiries quickly.

Lesavan
Canada
2 months using the app
TYDAL replied May 1, 2023

Thank you for your kind review! We're glad that setting up the app was easy for you. Your satisfaction is our top priority and we always strive to provide the best customer service. Thank you for choosing Rivo! - Lea, Rivo Support Manager

July 22, 2022

AA was defiantly helpful and knowledgeable, worked fast and was able to give me additional information if I had extra questions. Followed my business on social media as well.

MI Roots Coffee Co
United States
2 months using the app
TYDAL replied July 22, 2022

We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! 😊 Thanks, Kevin