Reviews (4,653)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively building mailing lists and capturing customer emails, often through offers like a 10% discount. It's praised for easy installation, robust customization options, and seamless Shopify integration. The app also features detailed analytics and supports custom CSS. Merchants appreciate the quick performance and responsive customer support, which efficiently resolves issues and offers valuable business insights.

August 25, 2022

Tengo que decir que el trato es sensacional y hacer un trabajo perfecto que sin duda se agradece. Lo recomiendo 100%

yenkis.com
Spain
2 months using the app
TYDAL replied August 25, 2022

¡Estamos muy felices de ver que haya tenido una experiencia de cinco estrellas! ¡Siempre nos esforzamos por ayudarlo a usted y a su negocio a tener éxito! gracias, Kevin

April 6, 2022

Abbie was absolutely AMAZING! She went above and beyond for me. Not only did she help me with the app, she took the time to check out my website and give me a few pointers. I really appreciated her help and kindness.

Elevated Boutique CO
United States
2 months using the app
TYDAL replied April 7, 2022

You are awesome! ✨ Thank you so much for your compliments and kind words. We're so thankful for customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🍻 Cheers, Kevin

September 8, 2022

So far i love this app! Starting my online buisness and i hope to captivate new costumers. Also great support service, always ready to help !

Edverse
Portugal
2 months using the app
TYDAL replied September 8, 2022

We're so glad you love our app! Your positive feedback and review mean the world to us. Thank you so much! 🤩 Cheers, Kevin

August 29, 2022

Maria and the Rivo Pop-up team did a phenomenal job helping me get my store up to par to take on quality subscribers and orders. Definitely recommending this across the board.

Melanin Haven
United States
2 months using the app
TYDAL replied August 30, 2022

We are so happy that you love our services! Thank you so much for the 5-star review and for recommending us to the Shopify community! 🎉Cheers, Kevin

March 18, 2022

I tried other apps but they were hard to install and the instructions weren't clear to follow. Then I found Rivo. Super easy to install and use! Wonderful customer support!

Pawlower
United States
2 months using the app
TYDAL replied March 18, 2022

Thank you so much for choosing our app and 5-Stars! We're so glad you love the app and the setup process. 🤩 Please feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin

September 8, 2022

I use this app to help build my email list and gain traffic. So far its been a great add-on to my site. The customer service is superb. Alex is a dream come true. She's very knowledgeable and she takes her time to be sure the customer is fully satisfied in every way. Thanks a million Alex. She deserves a big raise.

AFC Distributing Co.
United States
2 months using the app
TYDAL replied September 8, 2022

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. Best regards, Kevin

November 23, 2023

Super app bin top zufrieden und dann hat sich Jel für mich viel zeit genommen und mein Pop up eingestellt und angepasst vielen dank für alles :)

Knuddelbärchen
Germany
2 months using the app
TYDAL replied November 28, 2023

Schön, dass du zufrieden bist! Unser Team steht Ihnen jederzeit gerne zur Verfügung. Vielen Dank für Ihr freundliches Feedback!
- Lea & Rivo Team

November 18, 2022

great app so far, customer service is great! shopify says there's a minimum of 100 characters I need for the review so <-- extra text

Creator Kits
United States
2 months using the app
December 19, 2022

Super cool application. And fast support. I recommend it. thank you.,
Super cool application. And fast support. I recommend it. thank you.,

GLAXOO.
Belgium
2 months using the app
December 19, 2022

This app has everything needed to build customer contacts. Everything is so user-friendly. Also, the customer service is amazing. I want to give a huge shout out to the person I worked with via chat, Paul. He was quick to answer my questions and has some of the best customer relations skills that I've ever experienced. This app and customer service are by far a 10/10.

HILLTOP LANE
United States
2 months using the app
TYDAL replied December 19, 2022

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying our services and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin