Reviews (4,650)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.

January 10, 2024

Great app.

Thalie Paris
France
About 24 hours using the app
TYDAL replied January 12, 2024

So glad you're finding our app great. Our team works hard to provide the best experience for our customers!
- Lea & Rivo Team

February 17, 2024

easy to use and customize!

Aster Skincare
United States
13 minutes using the app
TYDAL replied February 19, 2024

Thrilled you find our app easy to use and customize! Thanks for your feedback. We're here if you need any help or have questions!
- Kevin & TYDAL Team

January 31, 2024

Fikk hjelp med det jeg trengte og enda mer.

InStyle Isle
Norway
About 1 month using the app
TYDAL replied February 2, 2024

Fantastisk å høre at vi kunne hjelpe deg med det du trengte og litt til! Din tilfredshet er vårt mål. Takk for tilbakemeldingen! 😊
- Kevin & Rivo Team

March 21, 2022

Wow, this is a great app. Completely free to use and customize to match your branding. Looks great, is easy to use, and CS awesome.

Fetishr
United States
Over 2 years using the app
TYDAL replied March 25, 2022

🌟 We're so thrilled you are enjoying the app and spreading the word about us! We're always striving to top your expectations and love the feedback! Thanks so much, Katherine

March 22, 2022

I just got the app and it is so intuitive and easy to use. I don't really know anything about coding and I'm very happy this is a free resource I can use. Also, the support is so friendly and helpful. I couldn't recommend this product enough.

peasy
United States
Over 2 years using the app
TYDAL replied March 25, 2022

We're so excited that you are enjoying our app! Your 5-Star review is very much appreciated! 🌟 Thank you! All the best, Katherine

May 6, 2022

Lance was great help! He did what I requested within a few minutes. I'm very pleased with the app and the customer service. Highly recommended.

The Little Big Moments
Ireland
Over 2 years using the app
TYDAL replied May 6, 2022

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟 Best wishes, Kevin

May 3, 2022

Over amazed by her customer service ... Definetly 100% the best top seller and adviser. She listened to me, answered to me, helped me and found a solution to me ... LOVE IT

GLL WORLD BABY LTD
United Kingdom
Over 2 years using the app
TYDAL replied May 4, 2022

We're so glad to hear that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

March 18, 2022

Was not very happy with the popup that I was using and ended up giving Rivo a try. Installation was easy and had it up and going in just a few minutes. It's exactly what I was looking for. Top notch customer service as well. Thanks Abbie.

Peculiar People Designs
United States
Over 2 years using the app
TYDAL replied March 18, 2022

Thanks so much for choosing our app and for the positive 5-star review! 🙌 If you ever have any questions or if we can help along the way, feel free to reach out to us anytime! All the best, Kevin

March 31, 2024

The customer service is top!

SPARK BY PK
Netherlands
35 minutes using the app
TYDAL replied April 2, 2024

So glad to hear you loved our customer service! Thanks for your awesome feedback. :)
- Kevin & TYDAL Team

April 19, 2022

Great app to build email list, great service from Arianne. Would recommend. 5 stars !
Great app to build email list, great service from Arianne. Would recommend. 5 stars !

CHIKAAG
United Kingdom
Over 2 years using the app
TYDAL replied April 19, 2022

Thanks for the 5-Star review and for recommending us to the Shopify community! 🤩 Cheers, Kevin