Reviews (4,650)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.
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I got this app for my shopify store I just bought and needed some support to take the site branding off. Next thing I know Abbie was right there to assist me and I didn't want to leave the chat. I felt care, engagement, and genuine support from this young lady. Not only for my direct need but as we progressed Abbie filled me in on things I needed to know and some things I didn't even know I needed to know! As well as providing me with some awesome perks. She was insightful, sweet, and so helpful. The app itself is a GREAT addition to my website but having Abbie there to guide me was more than I could have asked for. Thank you, Abbie for your amazing support and responses. :D
You are amazing! ✨ Thank you so much for the thoughtful review and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin
Highly recommend this app! It adds a great feature and the customer service is out of this world! Betty was beyond helpful! 10 out of 10!
You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Cheers, Kevin
I found the interface very very easy to use - intergration with shopify worked perfectly - great support as well!
We're so glad you're happy with our app! Thanks so much for the positive 5-star review! If you have further questions or experience issues along the way, please let us know. Cheers, Kevin
Fantastic service from Harleen to get all set up :) Thanks for the great app and swift assistance, very good service.
Excellent! It's music to our ears that you are happy with our app and services! Thanks so much for the 5-stars! 🤩 All the best, Kevin
I used this app to create pop-up email incentives for my customers. I had a few questions about how to get everything up and running, so I spoke with Abbie from the support team. She was super helpful, supportive, and kind. 10/10 would recommend this app for anyone looking to include email popups in their store!
We appreciate you using our app and are so glad you are satisfied with our customer service! Thank you so much for your kind words and for recommending us to the Shopify community! If you ever need further help along the way, just let us know. 🙌 All the best, Kevin
Ryan was super helpful and his customer service was beyond amazing. Thanks again for helping me get the opt-in popup fixed.
Your kind words mean the world to us! Thank you so much for the positive feedback, and we are grateful that you are happy with our services! 🤩 Much appreciated, Kevin
Alex was incredibly helpful in assisting me to set up the App. She was polite, friendly and professional and even made sure to grant me some special features as an extra which made me feel special and valued as a customer.
It's music to our ears that you are happy with our services. Thank you for leaving such a wonderful review, and we greatly appreciate you using our app! 🍻 Cheers, Kevin
It can be intimidating to be a new small business owner, especially if you decide to build your website from scratch and have no idea what apps you should add. Vicky from Rivo Email popups was a HUGE help and assisted me greatly with my request as well as giving me recommendations on how to improve my store. The fact that Vicky went above and beyond to help shows that Rivo invests in its employees. Thank you Vicky!!
Thank you so much for the thoughtful review and wonderful feedback! 🤩 We love helping small businesses, and we are so excited to be able to help contribute to you and your business's success. If you ever need anything, we are here for you anytime. Much appreciated, Kevin
I used this app to help capture customer information and help drive sales. I have been very happy happy with the customer service Ive received as well
We work hard in creating apps that are easy and quick to install but most importantly, skyrocket your sales! 🚀 Thanks so much for the 5-stars and we greatly appreciate you using our app! If you have further questions along the way, just let us know. We are always happy to help. 😊 All the best, Kevin
So Vicky from the support was amazing. Helpful, sweet, and fast. The pop-up looks great, I love the copy and it will really help us.
Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and 5-star review! All the best, Kevin