Reviews (4,646)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to effectively build mailing lists and capture customer emails, often through incentives like a 10% discount. It's praised for its easy installation, user-friendly customization, smart triggers, precise targeting, and seamless integration with Shopify. The app also offers detailed analytics that help in optimizing marketing campaigns. Performance is noted as quick and reliable. Customer support, especially from staff members like Jamie and Sam, is frequently commended for being responsive and helpful.

June 30, 2022

I got this app for my shopify store I just bought and needed some support to take the site branding off. Next thing I know Abbie was right there to assist me and I didn't want to leave the chat. I felt care, engagement, and genuine support from this young lady. Not only for my direct need but as we progressed Abbie filled me in on things I needed to know and some things I didn't even know I needed to know! As well as providing me with some awesome perks. She was insightful, sweet, and so helpful. The app itself is a GREAT addition to my website but having Abbie there to guide me was more than I could have asked for. Thank you, Abbie for your amazing support and responses. :D

Tapestrae
United States
Over 2 years using the app
TYDAL replied June 30, 2022

You are amazing! ✨ Thank you so much for the thoughtful review and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin

June 20, 2022

Highly recommend this app! It adds a great feature and the customer service is out of this world! Betty was beyond helpful! 10 out of 10!

Pine Top Brand
United States
Over 2 years using the app
TYDAL replied June 20, 2022

You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Cheers, Kevin

Edited June 3, 2022

I found the interface very very easy to use - intergration with shopify worked perfectly - great support as well!

Poster Projects
Denmark
Over 2 years using the app
TYDAL replied June 3, 2022

We're so glad you're happy with our app! Thanks so much for the positive 5-star review! If you have further questions or experience issues along the way, please let us know. Cheers, Kevin

February 15, 2022

Fantastic service from Harleen to get all set up :) Thanks for the great app and swift assistance, very good service.

VXS GYM WEAR
United Kingdom
Over 2 years using the app
TYDAL replied February 15, 2022

Excellent! It's music to our ears that you are happy with our app and services! Thanks so much for the 5-stars! 🤩 All the best, Kevin

June 23, 2022

Ryan was super helpful and his customer service was beyond amazing. Thanks again for helping me get the opt-in popup fixed.

Purposely Kreative Design Studio
United States
Over 2 years using the app
TYDAL replied June 23, 2022

Your kind words mean the world to us! Thank you so much for the positive feedback, and we are grateful that you are happy with our services! 🤩 Much appreciated, Kevin

June 18, 2022

It can be intimidating to be a new small business owner, especially if you decide to build your website from scratch and have no idea what apps you should add. Vicky from Rivo Email popups was a HUGE help and assisted me greatly with my request as well as giving me recommendations on how to improve my store. The fact that Vicky went above and beyond to help shows that Rivo invests in its employees. Thank you Vicky!!

pawfecto.au
Australia
Over 2 years using the app
TYDAL replied June 20, 2022

Thank you so much for the thoughtful review and wonderful feedback! 🤩 We love helping small businesses, and we are so excited to be able to help contribute to you and your business's success. If you ever need anything, we are here for you anytime. Much appreciated, Kevin

June 2, 2022

I used this app to help capture customer information and help drive sales. I have been very happy happy with the customer service Ive received as well

sender-rampsANZ
Australia
Over 2 years using the app
TYDAL replied June 2, 2022

We work hard in creating apps that are easy and quick to install but most importantly, skyrocket your sales! 🚀 Thanks so much for the 5-stars and we greatly appreciate you using our app! If you have further questions along the way, just let us know. We are always happy to help. 😊 All the best, Kevin

July 9, 2022

So Vicky from the support was amazing. Helpful, sweet, and fast. The pop-up looks great, I love the copy and it will really help us.

Bike Binderz Canada
Canada
Over 2 years using the app
TYDAL replied July 11, 2022

Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and 5-star review! All the best, Kevin

April 1, 2022

The customer service for this app is absolutely amazing. Very easy to use and helpful for my store.

jadoreneedlepoint
United States
Over 2 years using the app
TYDAL replied April 1, 2022

Your kind words mean the world to us! Thank you so much for the positive feedback! 🤩 All the best, Kevin

February 17, 2022

Harleen was great in proving me a quick solution to my issue. So far, loving the app. Thanks so much!

Peek Baby Co.
United States
Over 2 years using the app
TYDAL replied February 17, 2022

Glad that we were able to help fix the issue you were having. 🌟 Thank you so much for leaving a positive 5-star review. Let us know anytime if there's anything else we can help with. All the best, Kevin