Reviews (4,646)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to effectively build mailing lists and capture customer emails, often through incentives like a 10% discount. It's praised for its easy installation, user-friendly customization, smart triggers, precise targeting, and seamless integration with Shopify. The app also offers detailed analytics that help in optimizing marketing campaigns. Performance is noted as quick and reliable. Customer support, especially from staff members like Jamie and Sam, is frequently commended for being responsive and helpful.

April 27, 2022

The app is very easy to use and their customer service is beyond expectation. Betty is amazing and quick to response to all my questions. Great app to use!

J U T U R N A
United States
About 2 years using the app
TYDAL replied April 27, 2022

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟 Best wishes, Kevin

May 11, 2022

great app. i love it. really good use for me.
and it can be edited css and no brand on it.
i really love it. recommend it.

TONESPAC PACKAGING
Hong Kong SAR
About 2 years using the app
TYDAL replied May 12, 2022

We're very thrilled that you love our app! Thank you so much for the 5-stars and for recommending us to the community! Best regards, Kevin

April 7, 2022

Abbie was a huge help getting me started using EMAIL POP UPS. She showed me some of the features and helped me set up these pop ups on our store. They allow you to hide their branding for your convenience and being free, this is huge. They are trustworthy and quick with their responses to any questions, do no hesitate to reach out to Abbie if you need a hand with anything. 15/10 Service and product!

Fear Of The Unknown
Australia
About 2 years using the app
TYDAL replied April 7, 2022

We always make sure to provide our customers with the best service possible! We're so glad to know that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team is happy to lend our hands anytime. 😃 Thanks, Kevin

August 18, 2022

I used this app to help with removing the branding from the popup on my website. She was so quick to respond, spoke with encouragement, and went above and beyond to let me know Rivo is here to help.

Dove Floff
United States
About 2 years using the app
TYDAL replied August 18, 2022

We are so glad you had a 5-star experience using our app! Thanks so much for the positive feedback and 5-star review! 🎉 Cheers, Kevin

August 23, 2022

Easy to set up app with just the right options & the support is fast and and easy to work with, highly recommended!

SoPosters
Sweden
About 2 years using the app
TYDAL replied August 23, 2022

Thanks so much for using our app and for recommending us to the Shopify community! 🙌 Cheers, Kevin

July 19, 2022

We just started using the Rivo app, but we were blown away by Arianne's customer service! She was very friendly and helped with our needs ASAP. Thank you Arianne!!! If I could give her 15 stars I would.

Freestyle Salon & Boutique
United States
About 2 years using the app
TYDAL replied July 19, 2022

What a wonderful review! 🤩 This made our day and are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much for the positive feedback and for sharing the word about us. 🍻 Cheers, Kevin

March 17, 2022

Great app and support friendly support! Needed a free pop-up newsletter app and this ticked the box.

The Laser Engraving Company
United Kingdom
About 2 years using the app
TYDAL replied March 17, 2022

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! Best wishes, Kevin

March 17, 2022

Abbie was very nice and helpful .. and I like the app so much .. I was loooking for this kind of apps for a while

Artics Store ارتيكس السعودية
Saudi Arabia
About 2 years using the app
TYDAL replied March 17, 2022

We're so glad you're happy with our app and support! Thanks so much for the positive 5-star review! 🌟Best wishes, Kevin

June 26, 2022

Pat was amazing, very helpful and considerate. I appreciate his expertise and cordiality in helping me out.

Trend Peddle
United States
About 2 years using the app
TYDAL replied June 27, 2022

Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and 5-star review! All the best, Kevin

January 13, 2022

Thank you for the help! Got it! Hope this app builds my client lists! The app is very easy to edit and look the way your would want your pop up to look!

Clair's Corner
United States
About 2 years using the app
TYDAL replied January 14, 2022

It's our pleasure to serve you and see you happy using our app. Thank you so much for leaving a positive feedback. Best regards, Kevin