Reviews (4,650)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.

March 9, 2022

Support 10/10, die Pop-ups sind super einzustellen. Wir sind sehr zufrieden! Ich kann Rivo alles weiterempfehlen, die ihre Konversionrate erhöhen wollen.

Saufkit GbR
Germany
About 2 years using the app
TYDAL replied March 10, 2022

Du bist toll! 🤩 Diese Bewertung hat uns den Tag versüßt! Wir sind so dankbar für Kunden wie Sie und freuen uns sehr, zu Ihnen und Ihrem Geschäftserfolg beitragen zu können! Sehr geschätzt, Kevin

June 9, 2022

La atención es muy amable, rápida y efectiva.
Solicite ayuda y esta fue rapidamente resuelta, a la vez la herramienta muy intuitiva

Guava Baya
Chile
About 2 years using the app
TYDAL replied June 9, 2022

¡Tus amables palabras son muy apreciadas! 🤩 ¡Muchas gracias por los comentarios positivos y la revisión de 5 estrellas! Todo lo mejor, Kevin

June 27, 2022

How do you use so many words to describe someone who was easy and so very helpful right from the beginning. I think the hardest thing is this part of writing. Lance was an absolute pleasure and guided me through the whole proccess of creating my POP UPS for my web site.

ALTER'd HOME
United States
About 2 years using the app
TYDAL replied June 27, 2022

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team would be very happy to assist you. 🙂 Thanks, Kevin

October 19, 2022

First off the app is amazing. Thee pop up feature will grab my customers attention. Secondly Therese was so helpful and even give me a tip on how to improve my website 11/10 service.

Nineteen92
Canada
About 2 years using the app
TYDAL replied October 19, 2022

We're so glad you love our app and customer support! Your positive feedback and review mean the world to us. Thank you so much! 🤩 All the best, Kevin

April 13, 2022

Betty was great! Made it super easy to use. She assisted more than I needed and was happy to ask questions.

billiegoatruff
New Zealand
About 2 years using the app
TYDAL replied April 13, 2022

Excellent! It's music to our ears that you are happy with our service. Thanks so much for the 5-star review! 😊 All the best, Kevin

Edited May 2, 2022

I had been looking for an app that was simple to set up and easy to use. I tried other apps but they seemed bloated and complicated. I knew what I wanted to do, and this app was so straightforward. The Harleen and the Rivo team were also on hand to give me upgrades and extra support when I wanted it. Super friendly and engaging.

Deliciae Sleep
United Kingdom
About 2 years using the app
TYDAL replied May 2, 2022

Thank you so much for the wonderful review and thoughtful feedback! 🤩 We're so thankful to customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin

September 9, 2022

I just setup the app and ask a few simply questions on the help chat. I think the app is very good and the customer support was great. I appreciated the help, fast response and a great app.

KaleaBoutique
United States
About 2 years using the app
TYDAL replied September 9, 2022

Thank you so much for choosing our app! 🙌 We're so excited to be part of your business growth and success! If there's anything else you need along the way, just let us know. Best wishes, Kevin

July 13, 2022

Paul was incredibly sweet and helped me my request to hide Rivo from the popup. He even gave me a complimentary upgrade by adding some other features. I did not expect that support from Rivo would be so fast and efficient. They really exceeded my expectations.

Polli Colli
United States
About 2 years using the app
TYDAL replied July 13, 2022

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin

August 6, 2022

I installed the app, got it working and customized thanks to all the great customer service from Pat!

Pawz Republic
United States
About 2 years using the app
TYDAL replied August 8, 2022

Thanks so much for choosing our app and for the positive 5-star review! 🙌 If you have any further questions or if we can help along the way, feel free to reach out to us anytime! Cheers, Kevin

March 15, 2022

Customer service is great, app is seamlessly working :) Also no need to mention the price policy of this app!

sohwakhaengshop
United States
About 2 years using the app
TYDAL replied March 16, 2022

Awesome! Thank you so much for the 5-stars! Best regards, Kevin