Reviews (4,650)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.

October 21, 2022

They helped me a lot in many things and I appreciate their help a lot. They helped me a lot in many things and I appreciate their help a lot.

Eighty-Sixth
Saudi Arabia
Over 1 year using the app
TYDAL replied October 21, 2022

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin

September 5, 2022

First class instant response help and support. I enjoyed the positive attitude and the willingness to help.

Treasures in Demand
Australia
Over 1 year using the app
TYDAL replied September 5, 2022

Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟Cheers, Kevin

November 2, 2022

Paul verified me quickly and helped a lot. They are very responsive and I highly recommend working with them.

The Casioak Store
United States
Over 1 year using the app
TYDAL replied November 3, 2022

Thanks so much for the positive review and for recommending us to the Shopify community! 🙌 Cheers, Kevin

November 20, 2022

These guys are amazing! Thanks so much for the awesome support you made this so easy and effortless for me to manage.

29 Ore
United Kingdom
Over 1 year using the app
TYDAL replied November 22, 2022

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! All the best, Kevin

Edited March 16, 2022

The app is very easy to install and use. Also having CSS access means I can make it look just how I want it. The main highlight however is the amazing customer service. If I could give Abbie 10 stars I would. She was super helpful, friendly, great advice, took the right initiatives and made it such a pleasant experience.

Designs To You
Australia
Over 1 year using the app
TYDAL replied March 16, 2022

Our goal is to provide the best apps possible with a 5-Star experience for all Shopify merchants. We're very grateful that you are happy with our services. If you have further questions or experience issues along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 😃 Thanks, Kevin

December 19, 2022

this is very helpful app and totally free, the support is amazing from Therese. I hope this service maintain and grow

Islandsafe
United States
Over 1 year using the app
TYDAL replied December 19, 2022

We're so glad our app has provided value to you and your store! Thanks so much for the positive review! 🙌 All the best, Kevin

January 14, 2022

Fast response even during late hours and very helpful. The agent was very nice and took good care of me. Thank you :)

Anwaar’s Tarot
United States
Over 1 year using the app
TYDAL replied January 14, 2022

Thanks so much for the 5-Star review! Best regards, Kevin

September 18, 2022

I just started using this app, so far so good. Mica from customer service was super nice and helpful with my query to remove the Rivo branding. I also use their reviews app, which has been working very well. Recomment to all Shopify users.

Kaia
Australia
Over 1 year using the app
TYDAL replied September 19, 2022

We greatly appreciate you using our app! Thank you so much for the positive feedback and for recommending us to the Shopify community. If you have further questions or need help along the way, just let us know. We're here to help. All the best, Kevin

July 7, 2022

Ik heb deze app gebruikt om mijn contactlijst (mailing) up te graden. De online hulp was snel en zeer efficient!!

Leda lingerie
Belgium
Over 1 year using the app
TYDAL replied July 7, 2022

Je bent zo geweldig! Heel erg bedankt voor de 5 sterren! 🌟 Met vriendelijke groet, Kevin

April 27, 2022

The app was easy to set up and the team was very helpful with all the questions. Rare to see such a great app for free.

New Standard
Finland
Over 1 year using the app
TYDAL replied April 28, 2022

Thanks for the 5-Star review! We greatly appreciate you using the app. Let us know anytime if you need further help along the way. 🍻 Cheers, Kevin