Reviews (4,646)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to effectively build mailing lists and capture customer emails, often through incentives like a 10% discount. It's praised for its easy installation, user-friendly customization, smart triggers, precise targeting, and seamless integration with Shopify. The app also offers detailed analytics that help in optimizing marketing campaigns. Performance is noted as quick and reliable. Customer support, especially from staff members like Jamie and Sam, is frequently commended for being responsive and helpful.
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How do you use so many words to describe someone who was easy and so very helpful right from the beginning. I think the hardest thing is this part of writing. Lance was an absolute pleasure and guided me through the whole proccess of creating my POP UPS for my web site.
You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team would be very happy to assist you. 🙂 Thanks, Kevin
Betty was great! Made it super easy to use. She assisted more than I needed and was happy to ask questions.
Excellent! It's music to our ears that you are happy with our service. Thanks so much for the 5-star review! 😊 All the best, Kevin
I had been looking for an app that was simple to set up and easy to use. I tried other apps but they seemed bloated and complicated. I knew what I wanted to do, and this app was so straightforward. The Harleen and the Rivo team were also on hand to give me upgrades and extra support when I wanted it. Super friendly and engaging.
Thank you so much for the wonderful review and thoughtful feedback! 🤩 We're so thankful to customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin
I just setup the app and ask a few simply questions on the help chat. I think the app is very good and the customer support was great. I appreciated the help, fast response and a great app.
Thank you so much for choosing our app! 🙌 We're so excited to be part of your business growth and success! If there's anything else you need along the way, just let us know. Best wishes, Kevin
Paul was incredibly sweet and helped me my request to hide Rivo from the popup. He even gave me a complimentary upgrade by adding some other features. I did not expect that support from Rivo would be so fast and efficient. They really exceeded my expectations.
We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin
I installed the app, got it working and customized thanks to all the great customer service from Pat!
Thanks so much for choosing our app and for the positive 5-star review! 🙌 If you have any further questions or if we can help along the way, feel free to reach out to us anytime! Cheers, Kevin
Customer service is great, app is seamlessly working :) Also no need to mention the price policy of this app!
Awesome! Thank you so much for the 5-stars! Best regards, Kevin
vous êtes professionnelle et à l'écoute. vous êtes rester j'jusqu'à la fin de mon problème. vraiment je recommande Thérèse et j'espère l'avoir a chaque fois .
merci à toi
Vous êtes incroyable! ✨ Merci beaucoup pour vos compliments et vos gentils mots. Nous sommes très reconnaissants envers les clients comme vous et apprécions grandement l'utilisation de notre application. Si vous avez besoin d'aide supplémentaire en cours de route, n'hésitez pas à nous le faire savoir. Chez Rivo, la satisfaction de nos clients est notre priorité numéro un. 🎉 Bravo, Kévin
this app has the functionality i want to entice customers with discounts. vicky assisted me in setting it up and was very helpful.
Awesome! We are always here to help and super excited that our app has the functionality you were looking for! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin
Paul verified our store in seconds. Did us a biggie by adding a new feature too. Customer Service is AMAZING. The app does exactly what it needs to do.
So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! All the best, Kevin