Reviews (4,650)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.

May 5, 2022

Abbie was a big help - fast , clear, and encouraging. The app is helpful, easy to use and I am glad to hear you have a rewards program too

Grace Like A Fetter
United States
Over 1 year using the app
TYDAL replied May 6, 2022

Thank you for the wonderful review! We are here for you anytime. Cheers, Kevin

May 27, 2022

I needed a little help and her response was quick and pleasant. Thank you so much ghoulfriend! Super friendly at this witching hour. :)

Witchy Vibes of Mine
United States
Over 1 year using the app
TYDAL replied May 27, 2022

We're so glad to know that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin

October 5, 2022

He was very helpful, informative, polite and respectful. He provided me with information that I was asking and correct the issue that I having. Plus it was quick and to the point, he knew exactly what I needed.

Inspiration By Rose
Canada
Over 1 year using the app
TYDAL replied October 6, 2022

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are happy with our services, and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Best regards, Kevin

June 24, 2022

Customer service was Good! App is easy to use. I haven't set up the pop-up yet, but it looks good. Very helpful team.

Orbit Beers
United Kingdom
Over 1 year using the app
TYDAL replied June 24, 2022

We're so pleased that you love our customer service. 🤩 Thanks so much for the 5-stars! If you have further questions or experience issues along the way, please feel free to let us know. Our team would be delighted to help you. Best regards, Kevin

March 10, 2022

very good she is thank you abbie for your kind support to an old lady like me who knows nothing about tech

JMJ Hildebrand
Australia
Over 1 year using the app
TYDAL replied March 11, 2022

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! If there's anything else you need, just let us know. 😊 All the best, Kevin

March 27, 2022

I just downloaded the app to add an email opt in pop up. Abbie was super helpful and even took the time to drop some useful information.

Braceliss LLC
United States
Over 1 year using the app
TYDAL replied March 28, 2022

Awesome! Thanks so much for choosing our app! 🙌 We're happy that you had a 5-star experience with us. If there's anything else we can do, please feel free to reach out at any time. Best wishes, Kevin

Edited April 15, 2024

Jamie was very helpful!

Groovy Beach
United States
Over 1 year using the app
TYDAL replied August 26, 2022

Your 5-stars are very much appreciated! 🤩 Thank you so much for the positive feedback and for using our app! Best regards, Kevin

April 3, 2022

Their team was very helpful and their response time is insanely fast. Their application seems great and easy to use.

Cannably LLC
United States
Over 1 year using the app
TYDAL replied April 4, 2022

You are so awesome! Thank you so much for the 5-Stars! 🌟 Cheers, Kevin

March 29, 2024

Great customer service / support from Jamie! Huge help and super efficient. Great product overall.

My Store
United States
5 months using the app
TYDAL replied April 1, 2024

Thank you for the awesome review! We're thrilled you found our customer service helpful and our product great overall. 😊
- Kevin & TYDAL Team

November 16, 2022

Tried out because its free, had a few questions and had 0 wait time! Chatted with a live agent who answered every question and the app is VERY easy to use! Bonus, my rep Arianne sent amazing GIFS.

What The Suds
United States
Over 1 year using the app
TYDAL replied November 16, 2022

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin