Reviews (4,646)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to effectively build mailing lists and capture customer emails, often through incentives like a 10% discount. It's praised for its easy installation, user-friendly customization, smart triggers, precise targeting, and seamless integration with Shopify. The app also offers detailed analytics that help in optimizing marketing campaigns. Performance is noted as quick and reliable. Customer support, especially from staff members like Jamie and Sam, is frequently commended for being responsive and helpful.

November 1, 2022

this is very user friendly app its very easy too use and it is quite helpful .This app fulfill every requirement I needed. thanks !!

Ceybon
United States
Almost 2 years using the app
TYDAL replied November 1, 2022

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Thanks, Kevin

November 8, 2022

the customer service is the best! As a new business owner I wasn't sure exactly how this works. But Paul was super helpful and so supportive!

Vasilikí Beauty
United States
Almost 2 years using the app
TYDAL replied November 9, 2022

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

July 7, 2022

Great and responsive service! The app is very easy to use and set up. I would recommend it to store owners.

Asila Golf
United States
Almost 2 years using the app
TYDAL replied July 7, 2022

Thanks so much for the 5-stars and for recommending us to the community! 🎉 All the best, Kevin

January 25, 2022

Incredibly fast integration and top notch help. I cannot wait to see how many more email we can capture with this app.

DyCan Cosmetics LLC
United States
Almost 2 years using the app
TYDAL replied January 25, 2022

Thanks so much for the 5-Star review! Best regards, Kevin

September 8, 2022

The best customer service ever. Maria was able to resolved my issue quick and easy. She even helped me with other things like how to add my customized logo and even add me as VIP. Maria deserves a praise! Awesome job, Maria.

Swift Deals Online
United States
Almost 2 years using the app
TYDAL replied September 8, 2022

What a wonderful review! 🤩 This made our day, and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks, Kevin

September 9, 2022

Alex at rivo helped me with the beginning of understanding the app and how things will be for my visitors and non subscribers and I really appreciate it.

My Fit Gorgeous
United States
Almost 2 years using the app
TYDAL replied September 9, 2022

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team would be very happy to assist you. 🙂 Thanks, Kevin

September 14, 2022

Great product and great customer service. Very helpful and friendly when chatting with them. A +++++

thebagicon
United States
Almost 2 years using the app
TYDAL replied September 14, 2022

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟Best wishes, Kevin

February 19, 2022

awesome customer service and response times from Lance. Would recommend for an business looking to add popups.

Align Clothing Co.
Canada
Almost 2 years using the app
TYDAL replied February 21, 2022

We are so happy that you are satisfied with our customer service! Thank you so much for the 5-star review and for recommending us to the Shopify community! 🎉Best wishes, Kevin

February 17, 2022

Fabulous customer service, Arianne was very helpful & kind. Also great App, looking forward to using it on my website :)

Wild Rose Candle Co
Australia
Almost 2 years using the app
TYDAL replied February 17, 2022

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! Cheers, Kevin

October 31, 2022

We are excited to get started with the email pop up feature! The ease of use on this app makes it a no brainer!

Bluem. Coffee
United States
Almost 2 years using the app
TYDAL replied October 31, 2022

Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin