Reviews (4,650)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.

August 1, 2022

I downloaded this app to add a pop up discount to my shopify store. The support contact, Lance, was super helpful and knowledgeable. He was able to assist me in exactly what I needed quickly and informatively. Its been a great experience so far!

Plain Erin Jane
United States
Over 1 year using the app
TYDAL replied August 2, 2022

Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin

May 24, 2022

Absolutely love this app! Great features and even better support! with the live chat team. Thank you x

From Inner Beauty
Australia
Over 1 year using the app
TYDAL replied May 24, 2022

Glad you are loving our app and customer support! Thank you so much for the 5-Star review! Best wishes, Kevin

February 15, 2024

Jel was very helpful! Super proactive, clear, concise, and just plain delightful.

Onus Optics
United States
About 1 year using the app
TYDAL replied February 19, 2024

Thrilled to hear you had a delightful experience with our helpful and proactive service! Thanks for your kind words. We're always here for you!
- Kevin & TYDAL Team

August 4, 2022

First time using this app. Thank you for the support team very responsive and helpful. Can wait to explore it more

MARLENE
Malaysia
Over 1 year using the app
TYDAL replied August 11, 2022

Hi, MARLENE team! 👋
Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience, so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please feel free to send us a message. We'd be happy to assist you.
Best regards, Kevin

March 27, 2022

Arianne was quick to respond and took care of my request right away, plus added in a few other options for me that were helpful.

TailHand
United States
Over 1 year using the app
TYDAL replied March 28, 2022

Thank you so much for the feedback and 5-Stars! We're so glad you are satisfied with our customer service. 🤩Feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin

May 28, 2022

Super helpful and fast! :-) Easy to communicate with and removed the RIVO branding right away for free!

SIMPURE Clean Skincare
United States
Over 1 year using the app
TYDAL replied May 30, 2022

You are so awesome! Thank you so much for the 5-Stars! Best regards, Kevin

July 25, 2023

Pete was really helpful and fixed my issues. We will use review product review apps soon. Thanks for your recommendation, Pete.

Kamasstudio Underwear
India
Over 1 year using the app
TYDAL replied July 26, 2023

So glad to hear that our team was able to help you out and fix your issues. 🙌 We appreciate your support and can't wait for you to try out our other apps.
- Lea & Rivo Team

November 10, 2022

Very effective and easy to use. If you need assistance they are just a chat away. Thanks for the help Lance

CraftedBrows
United States
Over 1 year using the app
TYDAL replied November 10, 2022

We are so glad you are happy with our app and support! Thanks so much for the positive feedback and we are always here anytime you need us. 🎉 All the best, Kevin

January 27, 2023

Fast and super helpful customer service! Great way to start my service. Haven't had a chance to use the app yet but already service is great. Thank you

Vacation Vault Swim
United States
Over 1 year using the app
TYDAL replied January 30, 2023

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. 🙂 Thanks, Kevin

September 1, 2022

abbie helped me so much. she was very kind and thoughtful. she also followed my business and gave me tips to better improve it!

lissyfitness
United States
Over 1 year using the app
TYDAL replied September 2, 2022

We are so thrilled that you are happy with our services. Thank you so much for the kind words and for leaving a 5-star review! 🌟 Much appreciated, Kevin