Reviews (4,646)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to effectively build mailing lists and capture customer emails, often through incentives like a 10% discount. It's praised for its easy installation, user-friendly customization, smart triggers, precise targeting, and seamless integration with Shopify. The app also offers detailed analytics that help in optimizing marketing campaigns. Performance is noted as quick and reliable. Customer support, especially from staff members like Jamie and Sam, is frequently commended for being responsive and helpful.

May 18, 2022

So easy to use and Betty from chat support was incredibly helpful and kind. 10 out of 10 would recommend. They understand the importance of customer service.

Dune East
United States
Over 2 years using the app
TYDAL replied May 18, 2022

Thanks so much for the positive review and for recommending us to the Shopify community! 😊 We truly appreciate you using our app. Much appreciated, Kevin

July 7, 2022

Super easy to use with top-notch customer support. This is by far the most straight forward app with great features, does exactly what it says. Abbies service was 5-star, friendly, helpful and professional, couldn't have asked for more.

Cosmic Jade
United Kingdom
Over 2 years using the app
TYDAL replied July 7, 2022

We're so excited that you love our app and support! Your praise in your 5-Star review is very much appreciated! 🙌 Thanks, Kevin

March 11, 2022

I liked how personalised the experience was. Easy to set up and everything else is ready to go. Great for beginners. Thank you!

Studio Soup
United Kingdom
Over 2 years using the app
TYDAL replied March 14, 2022

We are so pleased that you like our app and services! Thank you so much for the positive feedback and review! 🌟 Much appreciated, Kevin

June 23, 2022

This helps definitely the best on the market. Easy to use, quick and the customer support is awesome. Thanks again. You also made my day. Cheers

belabelledshop
Hungary
About 2 years using the app
TYDAL replied June 23, 2022

Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and awesome 5-star review! All the best, Kevin

May 30, 2022

Lance was very responsive and easy to chat with. The app was easy to set up and install. Hopefully we will see good results with Rivo.

PhoenixLuxe
Canada
About 2 years using the app
TYDAL replied May 30, 2022

Thank you so much for the feedback and 5-Stars! We're so glad that you love the setup process. 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin

May 17, 2022

Quick and responsive customer service, thank you to Ryan for his help setting up the app. Enjoying so far!

Earth Heart Jewellery
Australia
About 2 years using the app
TYDAL replied May 17, 2022

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟 Best wishes, Kevin

August 9, 2022

I needed help removing the logo from the bottom of my pop up , so I hit the button to remove and instantly got help by Pat. Pat was very quick and helpful, couldn't have asked for a better support tech. If anyone is considering, I definitely recommend.

EL ILLUSTRATES
United Kingdom
About 2 years using the app
TYDAL replied August 9, 2022

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin

March 29, 2022

they took off their branding with one click. very friendly and fast. really appreciated the help and cant' wait to start using it.

Stylish Medical Alert Jewelry
United States
About 2 years using the app
TYDAL replied March 30, 2022

We truly appreciate you using our app and thank you for taking the time to share your feedback. If you need anything at all just let us know. Much appreciated, Kevin

Edited May 18, 2022

Very convenient function, and free!
There are many custom functions, and you can also hide the developer's watermark, like it!
Praise the online customer service, the response is very timely and solved the problem I encountered

Inateck Official DE
Germany
About 2 years using the app
December 23, 2023

Pete was amazing!

Shula Bridal
United States
About 1 hour using the app
TYDAL replied December 27, 2023

Thrilled to hear you had a great experience with our support team! Thank you so much!
- Lea & Rivo Team