Reviews (4,653)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively building mailing lists and capturing customer emails, often through offers like a 10% discount. It's praised for easy installation, robust customization options, and seamless Shopify integration. The app also features detailed analytics and supports custom CSS. Merchants appreciate the quick performance and responsive customer support, which efficiently resolves issues and offers valuable business insights.

December 1, 2022

This app is great! My Rep Abbie is amazing, she was very professional, nice and offered helpful assistance. Thank you again!!

EvieMarcetts
United States
About 2 months using the app
TYDAL replied December 2, 2022

We really appreciate the 5-Star review! 🌟 These reviews make our day here. Thanks, Kevin

Edited February 15, 2023

Paul was very helpful and super kind. Everything went smoothly. Very happy will the discussion and the process. Would highly recommend to others.

Healthy Hive Creations
United States
About 2 months using the app
TYDAL replied February 19, 2023

Your support means the world to us! Thank you for spreading the word about our app and services.
Much appreciated, Kevin

January 26, 2022

I use this app to collect emails. I rated as a 5 based on customer service provided as well as price point! IT'S FREE!! As a small business owner this is vital to helping my business expand. Thank you to James, he was awesome in the online chat!

Sparkle Jewelry by Tasha
United States
About 2 months using the app
TYDAL replied January 26, 2022

We're so happy to see that you had a 5-Star experience with us! 🎉We're always striving to help you and your business succeed! Thanks so much for the positive review! All the best, Kevin

June 15, 2022

lance was very helpful, attentive, and displayed great customer service. Lance went the extra mile to engage with myself and i appreciate that and the help.

Envy Couture
United States
About 2 months using the app
TYDAL replied June 15, 2022

We are so glad that you are happy with our services. 😊 Thank you so much for your kind words, and we are always here for you anytime you need us. Best wishes, Kevin

July 29, 2022

Got support during setup from Alex. Was super kind with very fast service! Popup was also very easy to create and looks pretty good without putting much effort into it. Highly recommend.

Starline Market
United States
About 2 months using the app
TYDAL replied July 29, 2022

Thank you so much for the kind words and for recommending us to the Shopify community! 🙌 We are always here for you anytime you need us. Best regards, Kevin

July 9, 2022

The customer support was fast. Very friendly. i would recommend this app to others who are looking for the same feature on their website as well.

NajjaGlamBoutique
United States
About 2 months using the app
TYDAL replied July 11, 2022

Thank you for the wonderful review! We appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! Best wishes, Kevin

July 19, 2022

I asked for helping removing company logo
she helped with that and was very friendly and kind! I appreciate the help

CurlHeat
United States
About 2 months using the app
TYDAL replied July 19, 2022

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin

August 9, 2022

Amazing help from Rivo Team and Aroll who answered all my questions. Quick response and happily gave me alternative options for my dilema.

BeUltra
Australia
About 2 months using the app
TYDAL replied August 9, 2022

We are so glad to hear that you are happy with our customer support! Thanks so much for leaving a positive feedback, and we are always here anytime you need us. 😃 Best regards, Kevin

June 26, 2023

Awsome service, easy to handle App. Can only recommend it. Fast way to create Pop ups. It works so easy

clr-outdoor
Germany
About 2 months using the app
TYDAL replied June 29, 2023

Thanks for the awesome review! 😃 We're glad you enjoyed our support and found our app easy to use! We appreciate the recommendation. 🙌 - Lea, Rivo Support Manager

September 1, 2022

Maria was so helpful, she is so kind and I'm so happy with their service thank you so much! So quick to reply and loads of free extras given! Thank you again, Maria!

House of Birkbeck
United Kingdom
About 2 months using the app
TYDAL replied September 1, 2022

We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! 😊 Thanks, Kevin