Reviews (4,646)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to effectively build mailing lists and capture customer emails, often through incentives like a 10% discount. It's praised for its easy installation, user-friendly customization, smart triggers, precise targeting, and seamless integration with Shopify. The app also offers detailed analytics that help in optimizing marketing campaigns. Performance is noted as quick and reliable. Customer support, especially from staff members like Jamie and Sam, is frequently commended for being responsive and helpful.

May 12, 2022

Customer support is incredible. The app design is intuitive and easy to navigate. It does what it says, exactly as advertised. Thank you Arianne!

ART BY JMC
United States
About 2 months using the app
TYDAL replied May 12, 2022

So glad that you are happy with our app and customer support. Thank you so much for the positive feedback and 5-stars! 🌟 Best regards, Kevin

June 28, 2022

O Pete me ajudou removendo a marca d'água da Rivo. Obrigado pelo excelente suporte prestado. Indico demais!

Post Store Oficial
Brazil
About 2 months using the app
TYDAL replied June 29, 2022

Que bom que você está feliz com nosso serviço. Muito obrigado pelas 5 estrelas e por nos recomendar à comunidade Shopify! 🌟Saúde, Kevin

October 30, 2022

Therese helped me with my email pop up today. she was a great help, answered all my questions and even gave me personal adivces to improve my store. very grateful for her valuable help !!

ILUMI cristal
France
About 2 months using the app
TYDAL replied October 31, 2022

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Best regards, Kevin

July 27, 2022

The customer service has very quick responses and easy to communicate with. Anything I needed it was done in a timely fashion, I feel the app will help boost my SEO and get my business where it needs to be!

Dinasty6 Boutique
Canada
About 2 months using the app
TYDAL replied July 27, 2022

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

December 8, 2022

Wasn't expecting anything out of this, but Abbie went above and beyond to give us a hand right before launching our store.

She even gave us a quick tip after looking at our site.

Anyways, love the customer support. Highly recommend.

Leo
Canada
About 2 months using the app
TYDAL replied December 8, 2022

So glad that you love our services, and thank you so much for the wonderful review! We truly appreciate you helping to share the word about us! Cheers to success to you and your business! ✨ Best wishes, Kevin

May 26, 2022

I loved the response time and suggestions. Abbie was very helpful in answering questions and walking me through

co77transfers
United States
About 2 months using the app
TYDAL replied May 26, 2022

You are so awesome! Thank you so much for the 5-Stars, and we are happy that you like our customer support. Much appreciated, Kevin

April 11, 2022

App looks simple to use. Mary was great and appreciate the suggestions about other apps they have. Works great!

All Dogs Warehouse
Canada
About 2 months using the app
TYDAL replied April 12, 2022

We're so pleased to hear that you like our app and support. 😊 Thank you for leaving a positive feedback. All the best, Kevin

November 17, 2022

It's a great app. So easy to set up and Lance was so helpful when I needed help. Every store needs a popup to gather opt-ins. Thanks guys!

StefsBoutique
United States
About 2 months using the app
TYDAL replied November 17, 2022

We're so glad you love our app! Your positive feedback and review mean the world to us. Thank you so much! 🤩 Cheers, Kevin

May 6, 2022

Betty removed branding option and give me access to use custom CSS
Perfect customer service
I will recomended this app for everyone!

ARTYPUP
United States
About 2 months using the app
TYDAL replied May 6, 2022

We're so glad to hear that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars and for recommending us to the Shopify community. All the best, Kevin

August 22, 2023

Jel helped me with some issues I was facing while using the app. It was a very quick response and I totally appreciate it. She was very kind to suggest some changes to my website.

MOONHAYA
United Kingdom
About 2 months using the app
TYDAL replied August 25, 2023

Thank you so much for sharing your feedback! We're thrilled to hear that our team was able to help and provide suggestions for your store. Feel free to reach out if you need any further assistance. We're here to help! 😊
- Lea & Rivo Team