Reviews (4,653)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively building mailing lists and capturing customer emails, often through offers like a 10% discount. It's praised for easy installation, robust customization options, and seamless Shopify integration. The app also features detailed analytics and supports custom CSS. Merchants appreciate the quick performance and responsive customer support, which efficiently resolves issues and offers valuable business insights.

May 14, 2022

Easy to install plus great customer service. Maria was lovely and efficient to fulfill my request and answered my questions! Thank you team.

Faithful Clothing Line | Inspired by God's fulfilled promises
United Kingdom
About 2 months using the app
TYDAL replied May 16, 2022

We really appreciate the 5-Star review! These reviews make our day here. Thanks, Kevin

October 7, 2022

You are beyond amazing! Thank you so much for your wonderful support. Love your App and you are more than 5 stars

Milena Los Angeles
United States
About 2 months using the app
TYDAL replied October 10, 2022

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. All the best, Kevin

May 13, 2022

Customer service feedback is great!!AMAZING! I will continue to do tests to see if the app works!!!!!

Aieve
China
About 2 months using the app
TYDAL replied May 13, 2022

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! Thanks, Kevin

July 26, 2022

Great support Arianne was superb! She helped me from start to finish and gave me some great advice to improve my store.

DOGPATOS
United States
About 2 months using the app
TYDAL replied July 26, 2022

We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! ✨ Thanks, Kevin

December 2, 2022

The app preferences were very easy to navigate and customize. The customer support agent Jel was very helpful with troubleshooting my issue. She also provided helpful tips on how to enhance my store design.

Cyclopedia
Canada
About 2 months using the app
TYDAL replied December 4, 2022

It's music to our ears that you are happy with our app and support! Thank you so much for the positive feedback and 5-stars! 🌟 Much appreciated, Kevin

June 4, 2023

Arianne is a ledge, also a proper sort, flirted with me abit, love her, im taking her out to dinner next week

The Lightbulb Project
United Kingdom
About 2 months using the app
TYDAL replied June 4, 2023

Hi Oliver,

Lea here, Support Manager at Rivo! Thank you for leaving a review. We take professionalism here at Rivo seriously and we want to clarify that our staff is always friendly and helpful to all our customers, but flirting is not something we condone or promote. Perhaps you might have mistaken our friendliness over flirting but please know that was never our intention. Thank you again for your support!

Cheers,
Lea

May 22, 2022

Best experience ever with Maria! So much help. She was great. 5 stars. Would highly recommend every single time.

GLOW UP PRESETS
United States
About 2 months using the app
TYDAL replied May 23, 2022

We're so happy to see that you had a great experience! Thank you for recommending us and we're always striving to help you and your business succeed! Best wishes, Kevin

December 5, 2023

Excellent and fast customer service. The app seems amazing. Thank you Pete xx

Mira
Spain
About 2 months using the app
TYDAL replied December 8, 2023

So glad you're happy with our support and the app! Thanks for the review - we're here whenever you need us!
- Lea & Rivo Team

June 25, 2022

Thanks so much Alex for your amazing customer service and help today! Very quick service and the app does what it says. Happy Store here!

Schwan Hair
United Kingdom
About 2 months using the app
TYDAL replied June 27, 2022

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

May 19, 2022

Abbie was awesome. She assisted us promptly and fixed what we needed rather quickly. App seems good so far.

Yoyo Reign
United States
About 2 months using the app
TYDAL replied May 20, 2022

Thank you so much for the 5-stars! We're always here and happy to help! Much appreciated, Kevin