Reviews (4,653)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively building mailing lists and capturing customer emails, often through offers like a 10% discount. It's praised for easy installation, robust customization options, and seamless Shopify integration. The app also features detailed analytics and supports custom CSS. Merchants appreciate the quick performance and responsive customer support, which efficiently resolves issues and offers valuable business insights.

July 18, 2022

Customer service is really great. They even gave me advice for my store to help improve it in different ways. Such a great app and team!

motionpicturepeels
United States
About 2 months using the app
TYDAL replied July 18, 2022

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. Best wishes, Kevin

December 5, 2022

Abbie was amazing with helping me remove the branding, she was communicative and offered some tips to help me along the way

Boss Queen Beauty LLC
United States
About 2 months using the app
TYDAL replied December 5, 2022

Thank you so much for the positive feedback! 🤩 If any questions come up or if we can help along the way, feel free to let us know. We are always here for you. Cheers, Kevin

February 27, 2023

Abbie was great! She went above and beyond basic customer service and provided extra tips to help me get the best experience.

Glitz n Glam
United States
About 2 months using the app
TYDAL replied February 27, 2023

We're over the moon that we could exceed your expectations. Thank you for your review, it truly made our day! ✨
Much appreciated, Kevin

July 14, 2022

Excellent app, also customer service is awesome, they answered in seconds all my questions..................................... :)

Pure Nature Corp.
United States
About 2 months using the app
TYDAL replied July 14, 2022

You are so awesome! Thank you so much for the 5-Stars! 🍻 Cheers, Kevin

May 9, 2022

fantastic service. Abbie was very helpful. Helped me with everything I needed and was very swift about it!!

AW Scents
United Kingdom
About 2 months using the app
TYDAL replied May 9, 2022

We're so excited that you are enjoying our services! 🤩 Your praise in your 5-Star review is very much appreciated! ✨ Best wishes, Kevin

January 22, 2022

nice and professional customer to deal with, thank you Rivo team you really help me a lot
thanks again

KANYMANI
United States
About 2 months using the app
TYDAL replied January 24, 2022

You are always welcome, KANYMANI! 😊 Thanks so much for the 5-stars! Cheers, Kevin

February 19, 2023

Great app, with everything you ever needed for successful Email pop-ups. Suggest to everyone, who is looking for that.

DogCia
Estonia
About 2 months using the app
TYDAL replied February 19, 2023

We're overjoyed to hear that you're having a positive experience with us. Your support means the world to us.
Thanks, Kevin

October 14, 2022

Helped me a lot. Found out my page’s problem. I didn’t find that problem. I also recommend everyone to use it

Black Mountain
Canada
About 2 months using the app
TYDAL replied October 17, 2022

You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Best regards, Kevin

August 27, 2022

I enjoyed my experience with the support team. Peter was very helpful, kind, and friendly. I will make sure come again if I was to need help.

Tekk Clinic Store 2022
Canada
About 2 months using the app
TYDAL replied August 30, 2022

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team would be very happy to assist you. 🙂 Thanks, Kevin

June 22, 2022

Vicky was so very helpful and kind! I love this app already and haven't even started. She's the best!

CamiStylz
United States
About 2 months using the app
TYDAL replied June 22, 2022

Thank you so much for the 5-star review! 🙌 We're always here and happy to help! Cheers, Kevin