Reviews (4,646)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to effectively build mailing lists and capture customer emails, often through incentives like a 10% discount. It's praised for its easy installation, user-friendly customization, smart triggers, precise targeting, and seamless integration with Shopify. The app also offers detailed analytics that help in optimizing marketing campaigns. Performance is noted as quick and reliable. Customer support, especially from staff members like Jamie and Sam, is frequently commended for being responsive and helpful.

July 26, 2022

I contacted the Rivo team to assist with an issue and had the pleasure of speaking with Pete. He was a fantastic help. Not only did he help me to solve the initial issue, but he also suggested an excellent idea for my online store. Thanks again, Pete!

Shopaharra-444
United States
About 1 month using the app
TYDAL replied July 26, 2022

So pleased to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team would be delighted to assist you. 😊 Much appreciated, Kevin

November 15, 2022

Easy to set up and customize to suit your store. Very nice and helpful support. Gave me some tips how to improve my store (thanks Jel).

Bags Gem
Finland
About 1 month using the app
TYDAL replied November 15, 2022

Thank you so much for the 5-Stars! We're so glad you like our app and customer support. 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin

October 13, 2022

I use the Rivo application. Very happy with the help of Jel from Rivo, she does not hesitate to take initiatives to satisfy the customer. I appreciated the quality of the service, support and the kindness. I would definitely recommend this application.

SKINCAREBOUTIK
Belgium
About 1 month using the app
TYDAL replied October 13, 2022

Thanks so much for choosing our app and for recommending us! 🙌 If you ever have further questions or if we can help along the way, feel free to reach out to us anytime! Our team here at Rivo will be happy to assist you. Best wishes, Kevin

October 29, 2023

Amazing service, fast response, caring of your problems and will help you do the best.

one or two
Spain
About 1 month using the app
TYDAL replied October 31, 2023

Thank you for your feedback! We're delighted you had a positive experience with our service. We always strive to provide the best care to our customers. Here for you anytime! ✨🙌
- Kevin & Rivo Team

March 4, 2022

Toller schneller Service und beste Lösungen dazu erhalten. Vielen Dank und sehr zu empfehlen außerdem

Steinick Schuhe
Germany
About 1 month using the app
TYDAL replied March 4, 2022

Vielen Dank für das positive Feedback und die Weiterempfehlung an die Community! 🎉 Ihre 5-Sterne werden sehr geschätzt! Tschüss, Kevin

July 27, 2022

This App is super easy to use, contacted support and was amazed by how quick I was helped out, Great service :-)

Oh Pair uk
United Kingdom
About 1 month using the app
TYDAL replied July 27, 2022

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin

November 11, 2022

Their support is amazing ! I really enjoy working with this applicatio ndefinately recommend for their support 5/5

Xmas decoration
Bulgaria
About 1 month using the app
TYDAL replied November 14, 2022

Wonderful! Thank you so much for the 5-stars and for recommending us so the community! Cheers, Kevin

Edited February 23, 2023

Amazing customer support, easy to design the email pop-up. The person who helped me - Mica

RoseyHearts
Lithuania
About 1 month using the app
TYDAL replied February 23, 2023

Thank you for the wonderful review! We are here for you anytime. 😊
Cheers, Kevin

July 16, 2022

Pete was really helpful and managed to fix my problem. Btw the app is great and works well. I truly recommend!

SURFACEBOOM
Canada
About 1 month using the app
TYDAL replied July 18, 2022

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin

September 19, 2022

Im so happy that i found this app it helped me a lot and also i am very thankful to one the best supporter Therese, a very lovely and kind person.

Casa Chargers
Serbia
About 1 month using the app
TYDAL replied September 19, 2022

We're so excited that you are happy with our app. 🤩 Thank you so much for the 5-stars and your kind words are much appreciated! Best wishes, Kevin