Reviews (4,637)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.

October 13, 2022

I use the Rivo application. Very happy with the help of Jel from Rivo, she does not hesitate to take initiatives to satisfy the customer. I appreciated the quality of the service, support and the kindness. I would definitely recommend this application.

SKINCAREBOUTIK
Belgium
About 1 month using the app
TYDAL replied October 13, 2022

Thanks so much for choosing our app and for recommending us! 🙌 If you ever have further questions or if we can help along the way, feel free to reach out to us anytime! Our team here at Rivo will be happy to assist you. Best wishes, Kevin

March 4, 2022

Toller schneller Service und beste Lösungen dazu erhalten. Vielen Dank und sehr zu empfehlen außerdem

Steinick Schuhe
Germany
About 1 month using the app
TYDAL replied March 4, 2022

Vielen Dank für das positive Feedback und die Weiterempfehlung an die Community! 🎉 Ihre 5-Sterne werden sehr geschätzt! Tschüss, Kevin

July 27, 2022

This App is super easy to use, contacted support and was amazed by how quick I was helped out, Great service :-)

Oh Pair uk
United Kingdom
About 1 month using the app
TYDAL replied July 27, 2022

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin

November 11, 2022

Their support is amazing ! I really enjoy working with this applicatio ndefinately recommend for their support 5/5

Xmas decoration
Bulgaria
About 1 month using the app
TYDAL replied November 14, 2022

Wonderful! Thank you so much for the 5-stars and for recommending us so the community! Cheers, Kevin

Edited February 23, 2023

Amazing customer support, easy to design the email pop-up. The person who helped me - Mica

RoseyHearts
Lithuania
About 1 month using the app
TYDAL replied February 23, 2023

Thank you for the wonderful review! We are here for you anytime. 😊
Cheers, Kevin

July 16, 2022

Pete was really helpful and managed to fix my problem. Btw the app is great and works well. I truly recommend!

SURFACEBOOM
Canada
About 1 month using the app
TYDAL replied July 18, 2022

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin

September 19, 2022

Im so happy that i found this app it helped me a lot and also i am very thankful to one the best supporter Therese, a very lovely and kind person.

Casa Chargers
Serbia
About 1 month using the app
TYDAL replied September 19, 2022

We're so excited that you are happy with our app. 🤩 Thank you so much for the 5-stars and your kind words are much appreciated! Best wishes, Kevin

May 14, 2023

pauls a dead set champ..love this app i run it on 3 stores
check it out
www.beeclothingaustralia.com.au

Bee Clothing Australia
Australia
About 1 month using the app
TYDAL replied May 16, 2023

Thank you for your kind words, it means the world to us! Amazing that you're loving the app and using it across 3 different stores. We appreciate your support and hope to continue providing great service to all of your stores. - Lea, Rivo Support Manager

March 27, 2023

Paul was accommodating and straight to the point. He made it easy to set up, and I thank him for that.

Mule4orty® Clothing & Apparel
United States
About 1 month using the app
TYDAL replied March 28, 2023

Your kind words and positive feedback mean the world to us! Thank you so much for the review, and we are always happy to help at any time. 🌟
Best wishes, Kevin

December 21, 2022

Haven't used it yet but it was straight forward to set up especially with the help of Lance! looking forward to using it.

Trusty Portrait
United Kingdom
About 1 month using the app
TYDAL replied December 21, 2022

Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin