Reviews (4,637)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.

September 18, 2022

Lance was extremely helpful with my request. He was friendly and I appreciate his efficiency in getting my request completed. Would definitely recommend it. Not to mention the pop-up fits perfectly with my store theme. Very happy.

Girl From Peel Apparel
Canada
About 1 month using the app
TYDAL replied September 19, 2022

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be very happy to assist you. 🙂 Thanks, Kevin

August 6, 2022

This app is exactly what I was looking for, Vicky was very knowledgeable and able to quickly answer all of my questions. They have many different options for popups and the features are great! Would 100% recommend to anyone!

Beachlet
United States
About 1 month using the app
TYDAL replied August 8, 2022

Wonderful! We are always here to help and super excited that our app was exactly what you were looking for! 🎉 Thanks so much for the positive feedback and review! Best regards, Kevin

July 2, 2022

Great service! great pop-up design. Customer service is also really helpful and quick. Best pop up app!

Rozys
Netherlands
About 1 month using the app
TYDAL replied July 4, 2022

Thank you so much for the 5-Star review! Let us know anytime if you need help along the way. 🍻 Cheers, Kevin

December 12, 2022

Customer service unmatched and removable branding free of charge isn't something I've ever seen. Thank you Pete for your great help!

zenathl
United Kingdom
About 1 month using the app
TYDAL replied December 12, 2022

Your review means the world to us! 😍 We are always happy to help in any way we can and are available anytime. If there's anything else we can help you with, just let us know. Thanks, Kevin

Edited May 18, 2022

boa para muita coisa e ajuda no trabalho da loja .betty its a good assistant .......................'

TecnoFerra
Portugal
About 1 month using the app
TYDAL replied May 18, 2022

Impressionante! Muito obrigado pela avaliação de 5 estrelas! 🌟Saúde, Kevin

May 23, 2022

Very helpful agent with my queries. I recieved more than I was expecting in terms of accuracy, speed and personality. Great customer service Thankyou

Nii’kinaaganaa Trading Co.
Canada
About 1 month using the app
TYDAL replied May 23, 2022

We're so glad to hear that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. Cheers, Kevin

August 23, 2022

This popup is super easy to use. It has all the major features you'll need and Arianne in support is the best!

Oasis Date Gardens®
United States
About 1 month using the app
TYDAL replied August 23, 2022

So glad that you love our app and services! 🙌 Thank you for the wonderful review! Cheers to success to you and your business! All the best, Kevin

August 9, 2022

I received help from paul and he was amazing. he assisted me with what I needed and it went smoothly and also an easy process! Thank you paul!

Hanocs
United States
About 1 month using the app
TYDAL replied August 9, 2022

Thanks for the 5-Star review! 🌟 So happy that you have enjoyed your interaction with us. We greatly appreciate you using the app! 😊 Best wishes, Kevin

July 26, 2022

I contacted the Rivo team to assist with an issue and had the pleasure of speaking with Pete. He was a fantastic help. Not only did he help me to solve the initial issue, but he also suggested an excellent idea for my online store. Thanks again, Pete!

Shopaharra-444
United States
About 1 month using the app
TYDAL replied July 26, 2022

So pleased to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team would be delighted to assist you. 😊 Much appreciated, Kevin

November 15, 2022

Easy to set up and customize to suit your store. Very nice and helpful support. Gave me some tips how to improve my store (thanks Jel).

Bags Gem
Finland
About 1 month using the app
TYDAL replied November 15, 2022

Thank you so much for the 5-Stars! We're so glad you like our app and customer support. 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin