Reviews (4,637)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.

June 20, 2022

Lance was very quick to respond, handle my request and offered additional assistance. I would definitely recommend.

Hope's Cosmetics
United States
24 days using the app
TYDAL replied June 20, 2022

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are happy with our support, and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin

December 17, 2022

Mica went above and beyond to assist me with my initial query and offered additional assistance that was very helpful!

Your Eyes Only
United States
24 days using the app
TYDAL replied December 19, 2022

So pleased that you are happy with our services! If there's anything else we can do, please let us know. We're always here to help. 🙂 Best regards, Kevin

September 23, 2023

Great support!

Isabel Jolie
United States
23 days using the app
TYDAL replied September 25, 2023

Thanks for the feedback! We're glad you found our support helpful. If you ever need assistance again, don't hesitate to reach out. 😊
- Lea & Rivo Team

January 14, 2023

Would Recommend. Easy to use and great costumer service! Quick answer and we liked the analysis on how many emails we had captured.

MANGO Time
United States
23 days using the app
TYDAL replied January 17, 2023

Thank you for the wonderful review! We appreciate you helping to share the word about us! Cheers to success to you and your business! ✨ Best wishes, Kevin

January 14, 2023

Awesome experience so far collecting emails make it easy to marketing to potential audience of my target thanks to Rivo

Alioraa | Be Funky and Trendy
United States
23 days using the app
TYDAL replied January 17, 2023

We're so happy to see that you had an awesome experience! We're always striving to help you and your business succeed! Cheers, Kevin

January 25, 2024

Overzichtelijke app en je wordt uitstekend geholpen bij vragen

Freshflows Clothing
Netherlands
About 2 hours using the app
TYDAL replied January 30, 2024

Bedankt voor je vriendelijke woorden! We zijn blij dat je onze app duidelijk vindt en onze hulp uitstekend. Altijd hier voor uw vragen!
- Kevin & Rivo-team

June 10, 2023

Expeditious and quality customer service! Abbie was able to assist me with everything that I needed.

Nadia's Paige
United States
23 days using the app
TYDAL replied June 12, 2023

Thank you so much for taking the time to share your experience with us! We take great pride in delivering quality support to all of our customers, and we're glad that we were able to meet your needs. If you ever need assistance again in the future, don't hesitate to reach out - Lea, Rivo Support Manager

September 17, 2023

App is great, customer service is amazing. Highly recommend to anyone who'd like clean popups on their site! The most amazing part is that the entire app is free

Midwest Patriot
United States
23 days using the app
TYDAL replied September 18, 2023

Thanks for the awesome review! We're thrilled you enjoy our app. Our team is always here to help. We really appreciate your recommendation.
- Lea & Rivo Team

February 18, 2022

Easy to use and Fantastic customer service! Lance helped me make sure everything was setup properly!

Organic inspirations
Canada
23 days using the app
TYDAL replied February 18, 2022

So glad to hear you had a 5-star experience! Thanks so much for the positive review and feedback! 🤩 All the best, Kevin

May 30, 2022

En todo momento, el compañero Lance me ha ayudado y ha sido muy atento , amistoso, educado, resolutivo y rápido. Gracias por toda la ayuda!

Fiebre Vintage
Spain
23 days using the app
TYDAL replied May 30, 2022

¡Muchas gracias por sus elogios y amables palabras! 😊 Siempre estamos aquí para ti en cualquier momento que nos necesites. Saludos, Kevin