Reviews (4,653)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively building mailing lists and capturing customer emails, often through offers like a 10% discount. It's praised for easy installation, robust customization options, and seamless Shopify integration. The app also features detailed analytics and supports custom CSS. Merchants appreciate the quick performance and responsive customer support, which efficiently resolves issues and offers valuable business insights.

September 15, 2022

he helped me with all my needs and was very fast at responding thank you so much lance your help is greatly appreciated

HomiesPet
United States
29 days using the app
TYDAL replied September 16, 2022

Thank you so much for the 5-Star review! These reviews make our day here. 😊 Much appreciated, Kevin

August 1, 2023

Abbie was amazing; kind and attentive, she resolved my issue with grace and efficiency. Top-notch! Thanks again!

Find Your Blossom
United States
28 days using the app
TYDAL replied August 7, 2023

Thank you for the amazing feedback! 😊 Our support team is always here to help and provide assistance. We truly appreciate you choosing Rivo!
- Lea & Rivo Team

June 10, 2022

Great APP! Alex was very helpful and did not waste any time answering all the questions that I had. I highly recommend!

Sexo Maximo
United States
28 days using the app
TYDAL replied June 10, 2022

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team would be delighted to assist you. 😊 Much appreciated, Kevin

June 27, 2022

Everything was perfect, great service, fast and good! So happy with the service! I love the site and the easy that´s!

By Mel Cittadini
Spain
28 days using the app
TYDAL replied June 27, 2022

Thank you so much for the feedback and 5-Stars! We're so glad you love everything about us. 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! Best regards, Kevin

June 11, 2023

Absolutely great! Always an easy time communicating when I need help. Simple to use, overall wonderful app.

Benita Belle Boutique
United States
28 days using the app
TYDAL replied June 12, 2023

Thank you so much for your kind words! We're happy to hear you find our app easy to use and our customer support helpful. Our team is always here to assist you whenever you need us. - Lea, Rivo Support Manager

December 8, 2022

So helpful, helped me set up the app perfectly. Also gave me a few ideas. Amazing assistance god bless

TheFightLife
United Kingdom
28 days using the app
TYDAL replied December 8, 2022

So pleased that we were able to help you with setting up the app. If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Thanks, Kevin

June 7, 2022

I used this app to help me download an email.popup for my website. I utilized the chat feature and spoke with Abbie. She was very knowledgeable and very polite.

Kaydence Kronicles Bowtique & More
United States
28 days using the app
TYDAL replied June 9, 2022

Awesome! We're so thankful to customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙂 All the best, Kevin

June 15, 2022

Amazing customer support. Betty helped me immediately with my questions and was great throughout.
The pop up widget seems great, easy to use and easy to set up. All round very good app
Rich
www.artfever.uk

Art Fever
United Kingdom
28 days using the app
TYDAL replied June 15, 2022

We're so thrilled that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin

June 8, 2022

My best decision was to install this app. I can't believe how good it is. this app make my day, and the support from Trish over chat is top one. even you can get in love with Trish..... ah... ah.. jijj

miniplushop
United States
28 days using the app
TYDAL replied June 9, 2022

Thank you so much for using our app! We are so glad that you didn't regret installing it. If you have further questions or experience issues along the way, just let us know. Our team would be pleased to assist you. 🙌 Cheers, Kevin

June 3, 2022

Pedi ayuda y enseguida me contestaron y me ayudaron, fue muy amable, y como arte de magia terminos el trabajo,gracias

Yaotienda Pet
United States
28 days using the app
TYDAL replied June 3, 2022

Estamos muy contentos de saber que está satisfecho con nuestro servicio de atención al cliente. 🤩 ¡Muchas gracias por las 5 estrellas! Si hay algo más que podamos hacer en el camino, no dude en hacérnoslo saber. Todo lo mejor, Kevin