Reviews (4,637)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.

August 26, 2022

Vicky was an amazing support agent. She confirmed my store and deleted it the brand logo they added. She was super helpful with advice for my store. I highly recommend this app to anybody looking for great pop ups in their store.

Three Sisters Angels
United States
24 days using the app
TYDAL replied August 30, 2022

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

July 9, 2022

Smooth integration and great customer service. Excited to do more with this app. Thank you Alex!!!!!

bungu
Japan
24 days using the app
TYDAL replied July 11, 2022

Thank you so much for the 5-stars! 🌟 If you have any questions or experience issues along the way, please don't hesitate to let us know. Our team would be delighted to assist you! 🙂 Much appreciated, Kevin

October 25, 2022

jell from the support team is excelent in communication, she was remarkable, i really appreciate it the support help

BigBountyShop
United Kingdom
24 days using the app
TYDAL replied October 25, 2022

You are so awesome! Thank you so much for the 5-Stars! Cheers, Kevin

December 28, 2022

It is very easy to use and has great Support team! I received instant support and also suggestions for optimization.

Grunevo
Germany
24 days using the app
TYDAL replied December 29, 2022

Your kind words and positive feedback mean the world to us! Thank you so much for the review and we are always happy to help any time. 🌟 Best wishes, Kevin

October 9, 2022

Customer service instantly got back to me. The app fits my needs and they also made some really great recommendations. I am really pleased with this service.

Gypsy Element
United States
24 days using the app
TYDAL replied October 10, 2022

We're so happy to see that you had a great experience with our app and services! We're always striving to help you and your business succeed! Best wishes, Kevin

December 2, 2022

This is perfect for the pop-ups I need and the best part is the support is awesome and the app is free.

Rainbow Baby Boutique
Canada
24 days using the app
TYDAL replied December 4, 2022

We're so excited that you like our app and services! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

November 15, 2022

Works really well! Would 100% recommend it! Customer service is excellent, and they are very supportive of their customers!

Pluto
United States
24 days using the app
TYDAL replied November 15, 2022

Thank you for the wonderful review! We appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

June 21, 2023

it's helpful to get more subcribers for my shop. And Mica is really nice and professional. get problem fixed done very soon.

Mefirt
Hong Kong SAR
24 days using the app
TYDAL replied June 21, 2023

Thank you so much for your kind words! We're glad our team was able to assist you promptly and professionally. Don't hesitate to reach out if you need further assistance, we're always here to help! - Lea, Rivo Support Manager

June 29, 2022

Easy peasy to set it up and works like a charm. Removed the branding while I was busy editing the logo :-) Thanks Ryan!

Simply Yoga Wear
United States
24 days using the app
TYDAL replied June 29, 2022

Thank you so much for the feedback and 5-Stars! We're so glad you love the setup process. 🤩 Feel free to reach out to us anytime if you have further questions. We are always happy to help! All the best, Kevin

August 19, 2022

Vicky provided such great customer service, helping me more than she needed! Absolutely outstanding & I will 100% recommend. <3

Lush And Simple
United States
24 days using the app
TYDAL replied August 22, 2022

Thank you so much for the positive review and for recommending us to the Shopify community! 🎉 Much appreciated, Kevin