Reviews (4,637)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.
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Arianne was so helpful and resolved all my issues so quick. Very professional service, 100% recommend.
We appreciate your recommendation and are thrilled to have earned your trust. Thank you for taking the time to share your experience with others.
All the best, Kevin
Just started using this app and the help I received from Pete was awesome. You can tell he really prides himself on providing great customer service. My experience has been great so far!
Thanks so much for choosing our app and for the positive 5-star review! 🙌 If you ever have any further questions or if we can help along the way, feel free to reach out to us anytime! Best regards, Kevin
Arianne is the best! great support! love the app and ease of use, took less than 5 minutes to set up!
So glad that you love our app and services! 🙌 Thank you for the wonderful review! Cheers 🥃 to success to you and your business! All the best, Kevin
Great app! And wonderful customer service as well! Love the useability - It's very easy to get started - The only thing stopping me from giving 5-stars is that, as of yet, we don't get option to enable double-opt-in which is required by law in some countries.
I have probably have at least ten-fifteen apps plugged into Shopify and this team from RIVO by far have the most responsive, accommodating, understanding (good listeners) support team of any of the other apps on the site. Hats off to these folks..recommended highly.
This review made our day! 🙌 Thank you so much for your kind words, and we greatly appreciate you using our app. Please feel free to reach out to us if questions come up along the way. ✨ Best wishes, Kevin
Vicky was a great help. Thank you so much.
She removed the "powered by" tag and gave some advice on quick changes to my website.
Awesome! We are always here to help and are super happy that you have chosen our app! 🎉 Thanks so much for the 5-stars! Cheers, Kevin
Gostei bastante por ser um app bem prático e de fácil manuseio, logo que comecei a usar já soube o que tinha de fazer e como fazer, por isso indico muito o uso desse app, além ter tido um ótimo atendimento feito pela Maria, que foi rápida em me responder e me ajudar naquilo que precisava!!
Que resenha maravilhosa! Muito obrigado pelo feedback positivo e por nos recomendar à comunidade Shopify! 🚀 Saúde, Kevin
Arianne was really helpful and went beyond assisting me with what i had asked for but gave me tips and even a follow on insta!
Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟 Cheers, Kevin
Paul was a great help with everything I needed done. 10/10 would use their service in the the future!
Thanks a bunch for the amazing review! It was awesome being able to help you out, and we're glad everything turned out well. Looking forward to assisting you again in the future! 🙌
- Lea & Rivo Team
Mica provided some of the best customer service I've ever encountered. I installed your email popup app, and she noticed that I was opening a new store, and she not only assisted me in removing branding, but she also added some extra features that I could use for my store. Mica was extremely kind and helpful, going above and beyond the call of duty.
We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin