Reviews (4,646)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to effectively build mailing lists and capture customer emails, often through incentives like a 10% discount. It's praised for its easy installation, user-friendly customization, smart triggers, precise targeting, and seamless integration with Shopify. The app also offers detailed analytics that help in optimizing marketing campaigns. Performance is noted as quick and reliable. Customer support, especially from staff members like Jamie and Sam, is frequently commended for being responsive and helpful.

November 2, 2022

Helpful customer service, lovely chat and offered some great advice on what to add to my store, beyond impressed and happy with the service From PAUL ❤️

Maiwrld
United Kingdom
27 days using the app
TYDAL replied November 3, 2022

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

May 1, 2023

Great Services, and easy to design.
Especially Abbie gave lots of support during the process.
Thanks again.

Fit King
United States
27 days using the app
TYDAL replied May 2, 2023

Thank you for the amazing feedback! Our team works hard to provide great services and make your experience as easy as possible. We really appreciate your business and look forward to working with you again in the future! - Lea, Rivo Support Manager

March 27, 2023

Paul was quick at answering my questions and provided friendly support and advice. I am looking looking forward to seeing our engagement with our customers grow using this app.

Happy Power
Australia
27 days using the app
TYDAL replied March 28, 2023

We're thrilled that we were able to provide you with prompt and friendly support and advice. We're also excited to hear that you're looking forward to seeing your engagement with your customers grow using our app. Please don't hesitate to reach out if you have any further questions or if there's anything else we can assist you with.
Best regards, Kevin

August 16, 2022

It was a pleasure working with Pete, he took care of my needs within minutes, which felt like it was a snap. I am enjoying these Rivo apps thus far, definitely recommend, at least give them a try, I think you will stick around longer that you thought you would. :-)

PrinStar Fashion
United States
27 days using the app
TYDAL replied August 17, 2022

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! If you have further questions or need help along the way, please let us know. Our team here at Rivo will be delighted to assist you. All the best, Kevin

July 12, 2023

It's an incredibly convenient app with a highly responsive staff always available to provide quick assistance. Its user-friendly makes it exceptionally easy to use, resulting in a seamless user experience. Recommend!

REVEMA
France
27 days using the app
TYDAL replied July 13, 2023

Thanks so much for your kind words! We're so glad to hear that you found our app convenient and our team was helpful. 🙌 Making it user-friendly is our goal, so we're glad you had a seamless experience. Thanks for recommending us! 👍
- Lea & Rivo Team

December 9, 2022

It's a very helpful site ( the support is also very good, especially Jel who was very helpfull ) :D

LUNALIGHT
Hungary
27 days using the app
TYDAL replied December 12, 2022

Thank you for the 5-stars! 🌟 Cheers, Kevin

January 27, 2022

The application works really well and its content is very complete. The support staff is very attentive and responds instantly. I recommend this application 100%.

Basic Look
Spain
27 days using the app
TYDAL replied January 27, 2022

Thank you so much for the kind words and for recommending us to the Shopify community! 🙌 We are always here for you anytime you need us. Cheers, Kevin

December 16, 2022

Absolutely amazing help. Very friendly and approachable and went out of the way to give advice and support. Could not thank Jel enough for her amazing support.

DropShopUK
United Kingdom
27 days using the app
TYDAL replied December 19, 2022

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. 🙂 Thanks, Kevin

December 6, 2022

I love Rivo! The representative was so helpful and gave me suggestions for my website. I really appreciate all of his assistance since my store is new to Shopify.

Alonis' Nook
United States
27 days using the app
TYDAL replied December 6, 2022

We're so excited that you love our app and support! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

October 7, 2022

Rivo is a very useful app. Yaci was prompt in reply and provided an amazing support! I give 10/10. The Best!

ZusDeal
Spain
27 days using the app
TYDAL replied October 10, 2022

We're so excited that you are enjoying our services! Your praise in your awesome review is very much appreciated! Thanks, Kevin