Reviews (4,646)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to effectively build mailing lists and capture customer emails, often through incentives like a 10% discount. It's praised for its easy installation, user-friendly customization, smart triggers, precise targeting, and seamless integration with Shopify. The app also offers detailed analytics that help in optimizing marketing campaigns. Performance is noted as quick and reliable. Customer support, especially from staff members like Jamie and Sam, is frequently commended for being responsive and helpful.

December 8, 2022

So helpful, helped me set up the app perfectly. Also gave me a few ideas. Amazing assistance god bless

TheFightLife
United Kingdom
28 days using the app
TYDAL replied December 8, 2022

So pleased that we were able to help you with setting up the app. If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Thanks, Kevin

June 7, 2022

I used this app to help me download an email.popup for my website. I utilized the chat feature and spoke with Abbie. She was very knowledgeable and very polite.

Kaydence Kronicles Bowtique & More
United States
28 days using the app
TYDAL replied June 9, 2022

Awesome! We're so thankful to customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙂 All the best, Kevin

June 15, 2022

Amazing customer support. Betty helped me immediately with my questions and was great throughout.
The pop up widget seems great, easy to use and easy to set up. All round very good app
Rich
www.artfever.uk

Art Fever
United Kingdom
28 days using the app
TYDAL replied June 15, 2022

We're so thrilled that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin

June 8, 2022

My best decision was to install this app. I can't believe how good it is. this app make my day, and the support from Trish over chat is top one. even you can get in love with Trish..... ah... ah.. jijj

miniplushop
United States
28 days using the app
TYDAL replied June 9, 2022

Thank you so much for using our app! We are so glad that you didn't regret installing it. If you have further questions or experience issues along the way, just let us know. Our team would be pleased to assist you. 🙌 Cheers, Kevin

June 3, 2022

Pedi ayuda y enseguida me contestaron y me ayudaron, fue muy amable, y como arte de magia terminos el trabajo,gracias

Yaotienda Pet
United States
28 days using the app
TYDAL replied June 3, 2022

Estamos muy contentos de saber que está satisfecho con nuestro servicio de atención al cliente. 🤩 ¡Muchas gracias por las 5 estrellas! Si hay algo más que podamos hacer en el camino, no dude en hacérnoslo saber. Todo lo mejor, Kevin

August 22, 2022

Works exactly the way I wanted it to and is very flexible with customization.
Super nice and helpful support as well!

orvelio
Germany
28 days using the app
TYDAL replied August 22, 2022

We're so glad you are liking our app! Your positive feedback and review mean the world to us. 🙂 Thanks, Kevin

April 8, 2022

Abbie was very helpful, thank you so much she gave me amazing advice, thank you so much I love Rico its great app

ASILCAT
United Arab Emirates
28 days using the app
TYDAL replied April 11, 2022

Awesome! Thanks so much for the positive review! 😊 Best regards, Kevin

November 6, 2023

Really easy to use and Rivo more than happy to add the CSS customisation feature as well as remove their branding. I like that you can add a brand image too. Exactly what I was looking for.

Wanderlust Camping and Hiking
Australia
27 days using the app
TYDAL replied November 8, 2023

So glad you're enjoying the app! Happy we could provide the features you needed. Your satisfaction matters to us. Cheers!
- Lea & Rivo Team

April 1, 2022

Fantastic help! Very quick to answer, quick to reply, and very knowledgeable about the product and it's features which made the process very easy. Many thanks for your help!!

Roots Vegan Skincare
United Kingdom
28 days using the app
TYDAL replied April 1, 2022

We're so glad to hear that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. Much appreciated, Kevin

July 3, 2022

I love this app so much and other Rivo apps!! Great and fast customer service, especially Maria. Super helpful :)

Golden Bohemian
United States
27 days using the app
TYDAL replied July 4, 2022

So happy that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! All the best, Kevin