Reviews (4,653)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for effectively building mailing lists and capturing customer emails, often through offers like a 10% discount. It's praised for easy installation, robust customization options, and seamless Shopify integration. The app also features detailed analytics and supports custom CSS. Merchants appreciate the quick performance and responsive customer support, which efficiently resolves issues and offers valuable business insights.
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Mica was very helpful I already enjoy using this app because the support team doesn't hesitate to help you and they respond very quick !
Thank you so much for sharing your experience with us! It's great to hear that our team was able to help you, and that you are enjoying using our app. Please don't hesitate to reach out to us again if you need help in the future! - Lea, Rivo Support Manager
Arianne helped me a lot, and besides, she also helped me how to optimize. I am extremely grateful to him for helping me and making time for me!
Thanks a lot for your kind words! 🙌 We're thrilled to hear that our team was able to assist you efficiently. It's our pleasure to be of service to you anytime! We appreciate your feedback.
- Lea & Rivo Team
Really great support, incredibly helpful and kind. I highly reccomand this app!! :) ......................
Thank you so much for the 5-stars and for recommending us to the Shopify community! Cheers, Kevin
paul is the best . i thought he was a robot.then i thought he was a cat. but he was a real live person amazing!!!!! fun to chat with and helpful !
We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin
This app has already helped me get 6 new customer email signups, now I need to figure out an email marketing program. Abbie popped in on the chat & wow she is fantastic! She helped with the app - verifying my store (something I didn't ask for) looked at my site and made a small but excellent recommendation that will add more trust and value. I couldn't be more grateful. She's a gem. She also recommended the Loyalty App which I think I will install. I love you guys. You think The way I do. Once I get my store up and going I want to donate a big chunk every month to women and children in need. I appreciate people like you. Abbie, you are the best!!! Thank you so much
What a wonderful review! ✨ This made our day, and we are so grateful for Merchants like you! Thank you for your thoughtful and honest feedback! We're so excited to be part of your business growth and success! If you need anything, please don't hesitate to let us know! Our team here at Rivo is always happy to help out in any way we can. 😊 Much appreciated, Kevin
Simple design and very easy to use. Works good and best of all its free. Chat support was helpful. Thanks
So happy that you like the design of our app! Thank you so much for leaving a 5-star review! 🎉 Cheers, Kevin
Amazing customer service and they even explained to me how to edit my favicon! Arianne was awesome and helped me super quickly! Best customer service I have seen in a while!!!
We're so glad that you are happy with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
Signing up for the app was absolutely simple and dealing with Lance the customer service rep via chat was amazing he is very knowledgeable very helpful and it was a pleasure dealing with him!
Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin
Amazing customer support from Paul. He was helpful all the way from setup to finish. Tons of value provided by this service.
We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
Really like this app. Now I can concentrate on work in the shop. This brings me new customers. Thanks to Pat for the incredibly good and fast customer service.
Glad you are liking the app so far and thanks so much for the 5-star review! We are always available to help out if you have any questions along the way. 🙌 Thanks, Kevin