Reviews (4,637)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.
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They have such an amazing customer service! Abbie was very helpful guys Abbie even went out of her way to give me tips on how to improve my website! BEST Shopify app so far!!!
We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟 All the best, Kevin
Super easy to set up and install. Support is very responsive and always willing to answer your questions! Highly recommend.
Wonderful, thanks so much for the 5-star review and for recommending us! 🤩 If there's anything else we can help you with, just let us know. Cheers, Kevin
Maria went above and behind. She was great and the app is working perfectly. I recommend this app if you looking for a popup.
So glad that you love our customer services. Thank you so much for leaving 5-star feedback and recommending us to the Shopify community. 🍻 Cheers, Kevin
I've just signed with Paul; it was a great experience chatting with him and discussing my website. Very easy to talk to. Thank you so much.
We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin
Pete was really helpful and really quick to help with the installation. Really good customer service and so quick! Thanks very much!
It was our pleasure assisting you with the setup! 👍 Your kind words mean a lot to us. Let us know if you need anything else. Have a fantastic day! 😊
great app, thaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaak you .
Installed and setup in a matter of minutes. Incredibly quick response time from Jel in the support team. Amazing service & super easy to use plug-in. Highly recommended!
Thank you so much for the feedback and 5-Stars! We're so glad you like our support and the app's setup process. 🤩Feel free to reach out to us anytime if you have any questions. We are always happy to help! Best regards, Kevin
Abbie at Rivo was superb. Excellent customer service and I'm very satisfied with the overall experience. I highly recommend Rivo. Keep it up! Thanks again Abbie!
We're so happy you are satisfied with our services. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. Best regards, Kevin
Yaci helped me in every way I needed and guided me to finish two others tasks that I have been stuck on and I didn't even have to ask.
We're so glad that you are happy with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
Honestly, a truly great app. I've been using Shopify for a long time. We use a lot of apps and I don't think I've ever received the same level of support anywhere else.
I'm slightly unnerved as to why they're offering this all for free if I'm honest. They say it's "our way of giving back" but I guess it'll transition to a paid model eventually? Either way, I'm very impressed with both the app functionality and the level of support. It does exactly what I was hoping!
Thank you so much for the wonderful review and thoughtful feedback! 🤩 We're so grateful to customers like you for using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🍻 Cheers, Kevin