Reviews (4,637)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.
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So far, so good. Easy to setup and design. Looking forward to it grabbing a bunch of sign ups for our business! Betty was great too, very friendly, extremely helpful! Thanks.
You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team would be very happy to assist you. 🙂 Thanks, Kevin
excelent service,friendly,fast,respond.
Thank you for the 5-stars! Cheers, Kevin
Kon'nichiwa, Ni Hao, Kiaora, fellow adventurers! Have I got some news for you. I recently discovered an app that has completely transformed the shopping experience on my Shopify store, River's World. And the best part? It involves pop-ups! Yes, you read that right - pop-ups!
I must admit, I was a bit skeptical at first. As someone who's always striving to create a seamless and distraction-free shopping experience, the idea of adding pop-ups to my store seemed counter-intuitive. But then I found Rivo, and my world was forever changed.
With this app, I was able to add beautifully designed pop-ups to my store that not only caught my customers' attention but also enhanced their shopping experience. From special promotions to new products to email sign-ups, the pop-ups were a fun and interactive way for customers to stay engaged and informed.
And let's talk about the service. When I had a question about customization options on the app, I reached out to their support team via live chat. And let me tell you, the experience was above and beyond what I expected. Jel was an absolute rockstar, answering my questions quickly and efficiently, and even going the extra mile to help me tailor the app to my specific needs.
Overall, if you're looking for a way to jazz up your Shopify store and add a little bit of pizzazz to your customers' shopping experience, then Rivo is the way to go! The pop-ups are fun, engaging, and best of all, they work! And with a support team as awesome as Jel, you can rest assured that you're in good hands. Happy shopping, adventurers!
Thanks so much for sharing your experience! It's great to hear how our app has transformed your Shopify store with our pop-app. It's understandable to be skeptical at first but it's amazing to hear how it has enhanced your customers' shopping experience. Our ultimate goal is to provide you with outstanding customer service. Thanks for the recommendation! We wish you all the best and and making the most of the Rivo app! - Lea, Rivo Support Manager
Just starting out but the app was super easy to set up and customise, no hassle at all. Paul was great to work with.
It was a good experience with this app especially live support is so kind and helpful. Highly recommended.
We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! All the best, Kevin
Pete assisted me tonight and had a great suggestion how I can improve my shop. He was incredibly helpful, personable, and a huge help!
It's music to our ears that you are happy with our support! ✨ Thank you so much for your compliments and kind words. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. Cheers, Kevin
Super easy to use and Abbie was there to help me every set of the way and giving me great advice. Thanks!
Thank you so much for the wonderful review! If there's anything else we can do, please feel free to reach out at any time. Best regards, Kevin
Great service, easy to use, Laurence is amazing! Thank you so much for all your help I really appreciate it!
We always make sure to provide our customers with the best service possible! We're so glad to know that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. 😃 Thanks, Kevin
This is a very easy-to-use pop-up plug-in, and it is completely free, and a very good customer service (Betty) helped me solve various problems!
We're so glad you're happy with our app and customer service! Thanks so much for the positive 5-star review! 🌟 Best wishes, Kevin
This app is AMAZING! I had an issue with a few things. My rep was so awesome! She was very nice & very knowledgable about what I needed help with. She helped me fix what I needed. She even gave me extra tips for my store! By far the best customer service chat that I have ever had! I cannot wait to use them again in the future.
5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying the app, and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin