Reviews (4,637)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.

May 4, 2023

I highly recommend it
He was really nice and friendly Thank you so much for the help a lot I recommend I recommend I recommend

asmallwish
Germany
19 days using the app
TYDAL replied May 5, 2023

Thank you very much for the lovely review! It makes us happy to know that we were able to assist you. We appreciate your recommendation and hope to serve you again in the near future! - Lea, Rivo Support Manager

August 23, 2022

Thank Paul for his help and enthusiasm. Please contact him to delete the brand logo they added. It is free of charge. I will introduce this product to more of my friends!

Wisdom boutique
China
19 days using the app
TYDAL replied August 23, 2022

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin

August 7, 2022

Love the app! My orders have def increased. I also love Arianne! She was great. Very knowledgeable and helpful, but also a fantastic attitude! Excellent experience working out the minor glitches with her!

Grillo Essentials
United States
19 days using the app
TYDAL replied August 8, 2022

We're so excited that our app has provided excellent results for your store! 🚀 Thanks so much for the positive feedback and review! All the best, Kevin

August 19, 2022

Just added it to my store with the help of Lance. Great customer service. I will circle back after using the app.

Nutri-Patch®
United States
19 days using the app
TYDAL replied August 19, 2022

Thanks for leaving a 5-Star review! We truly appreciate you using the app. If you have further questions or experience issues along the way, please don't hesitate to let us know. Our team at Rivo is always happy to help. 😊 Much appreciated, Kevin

January 12, 2023

Only just installed it but so far we have had Great customer Service and support and it looks like exactly the app we were searching for.

Telegramme Paper Co.
United Kingdom
19 days using the app
TYDAL replied January 16, 2023

Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin

June 24, 2022

Considering all the payed popup apps there are, I'm amazed this is a free app. Great work, if you need a popup app this seems like a no-brainer

OAK Apparel AUS
Australia
19 days using the app
TYDAL replied June 24, 2022

Thank you so much for choosing to use our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Best wishes, Kevin

August 29, 2022

Amazing customer service. Haven’t used yet but the setup team was very friendly, no doubt about that!

MPA Store Australia
Australia
19 days using the app
TYDAL replied August 30, 2022

Thanks so much for choosing our app! If you have any further questions or if we can help along the way, please feel free to reach out to us anytime. Best regards, Kevin

October 27, 2022

Review: Quick. straightforward responses! Went above and beyond by following me on insta! 10/10 would recommend!

TaaraJewels
Canada
19 days using the app
TYDAL replied October 27, 2022

Thanks so much for the positive review and for recommending us to the Shopify community! 🙌 Much appreciated, Kevin

November 15, 2022

Great Help with Everything!! Easy to use with great support staff. Should use this for any pop up compare to any other

Santa Stockings
United States
19 days using the app
TYDAL replied November 15, 2022

Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟 Best regards, Kevin

April 11, 2022

Best app very useful highly recommended ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Master Supply Co.
Canada
19 days using the app
TYDAL replied April 11, 2022

Thanks for the 5-stars and for recommending us to the Shopify community. Best wishes, Kevin