Reviews (4,637)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.
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We've just started using the Rivo Popup apps. The support has been fantastic and we look forward to exploring other apps by the company.
We're so glad to hear that you love our app! 😊 Our support team is here to help anytime. Thank you for your kind words!
- Lea & Rivo Team
Note: This is about the app. Not Abbie who did a fantastic job! 5 stars for her help for sure! The app is a great value for the money...FREE! I wish you guys had tags or a way to automatically send an email to a new subscriber. Our business works off of digital bonus materials as lead magnets and it would pair great with your app!
Hi MesquiteAcres team,
Thank you so much for your feedback! These features are in the works and coming soon. We'll send you a quick email once they get released, so stay tuned!
Cheers,
James
Arianne was extremely helpful with me and I loved the great communication as well as the generous gifts. I would highly recommend chatting with their team, always reply fast and suggest new ideas!
Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟 Cheers, Kevin
Just installed the free email pop up app from Rivo and found the process very easy
I used the chat option to verify my store and got quick, efficient, very friendly service, thanks so much from a happy customer.
We are so grateful you are happy with our app and services! Thank you so much for the positive feedback and review! 🌟Best wishes, Kevin
I would highly recommend this app - Lance was my customer service/IT support and he was very helpful.
Thanks so much for the positive review and for recommending us to the community! 🎉 Cheers, Kevin
Abbie was absolutely amazing. Not only did she help me remove the branding but also had a quick look at my page and recommended a customised pop up page and helped me install it. All within a couple of minutes.
So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team would be delighted to assist you. 😊 Much appreciated, Kevin
Easy to use, does the job. Works right out of the box and displays well on mobile devices which is not always the case. Plus, their customer care (Abbie) has been stellar!
Thank you so much for the feedback and 5-Stars! We're so glad you like the app so far. 🤩 Feel free to reach out to us anytime if you have any further questions. We are always happy to help! All the best, Kevin
Pete helped me quickly and effectively. Also resolved the problem easily and with clear communication.
So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin
I use this app for collecting more emails to reach a broader audience. I love how it looks on my website! Its exactly what I've been looking for and so easy to use. Also Lance, the rep who helped me was very knowledgably and was able to answer all my questions! Great customer service! I'll be continuing to use Rivo for all my pop up needs :)
You are awesome! ✨We're so thankful to customers like you, and we greatly appreciate you using our app. Thank you so much for your compliments and kind words! If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🍻 Cheers, Kevin
Paul was very helpful with the optimizing of my store email and the verifying of my shop. He went above and beyond, definitely appreciated!
Wonderful! ✨ Thank you so much for your kind words and 5-Star review! 🎉We are here for you anytime you need us! Best wishes, Kevin